Regulation 10 — Policies, Procedures etc. of Pre-school service
66 non-compliance(s) at 66 services, in the latest reports we read.
By county
- Cork (17)
- Donegal (2)
- Dublin (4)
- Galway (5)
- Kerry (3)
- Kildare (2)
- Kilkenny (2)
- Limerick (4)
- Louth (2)
- Mayo (3)
- Offaly (3)
- Tipperary (6)
- Wexford (2)
- Wicklow (3)
Counties with a single service
11 September 2025
Bright Stars Childcare, Castleblayney · Regulation 10 — Policies, procedures etc. of pre-school service
- The Infection Control Policy in the service was inadequate, for example; 1. It did not specify the best practice guidance on cleaning toys and equipment. 2. It did not specify how soothers in the service were to be stored and cleaned
Provider's corrective action:
- The Infection Control Policy was reviewed and updated to include best practice guidance and policy on cleaning toys and equipment. Also added was a soother storage policy. Policies will be reviewed to ensure sure they follow best practice guidance
15 January 2026
Happy Days Creche, Sligo · Regulation 10 — Policies, procedures etc. of pre-school service
- The service sleep policy was last updated in august 2020. The policy did not include the most recent sleep guidance to ensure that children under two years of age sleeping on a floor bed had the required sleep plan and parental consent in place
Provider's corrective action:
- Sleep policy has been updated to include the updated guidance on sleep provision. Regularly review and update when required
22 January 2026
Krafty Kidz Community Childcare, Ballyconnell · Regulation 10 — Policies, procedures etc. of pre-school service
- The Infection Control policy reviewed on the day of inspection did not contain pertinent information that is required to ensure infection control practices are sufficient. The following information was not included in the policy: • The correct cleaning process of toys and mouthed toys. • The process of disinfection if required. • The process for the care of soothers
Provider's corrective action:
- The infection control policy has been updated to include the process of cleaning toys and mouthed toys, the process of disinfection and the process of cleaning soothers. The updated policy is referred to often, signed off on by new staff and spoke about during induction. Management and Room leaders will observe that correct procedures are been implemented correctly in all care rooms
5 May 2026
Little Stars Childcare, Carlow · Regulation 10 — Policies, procedures etc. of pre-school service
- The service policy on safe sleep did not adequately reflect the practices of sleep for children over the age of two years old in the service. There was no reference to children sleeping on floor beds or how supervision of sleeping children is managed. Additionally, the policy did not set out the procedure for managing a sleep related emergency
Provider's corrective action:
- It is written in our policy that children will have access to sleep mats or floor beds, also states in our policy that we use an electric monitors and visual sleep checks are recorded in a sleep log every 10 minutes this also records the child’s name, dob, date, time, child’s position, colour, breathing, room temperature and who checked. Although we do have a procedure for managing sleep related emergencies in our policy we have updated it to a more in-depth version which all staff are aware of and have read. All staff are aware of our updated policy and what to do in the case of an emergency. Children sleeping on floor mats will always be supervised
22 January 2026
Passage East Childcare Initiative, Passage East · Regulation 10 — Policies, procedures etc. of pre-school service
- On review of the service policies and procedures the inspector observed that some policies were inadequate to inform staff on best practice as follows: 1. Safe Sleep: The policy stated that a “staff member may remain in the room where children are sleeping. If there is no staff member in the room, the staff have visibility of the children through a viewing panel. Intermittent supervision is not sufficient to safeguard children sleeping on floor beds. It is acknowledged that in practice staff remained in the room with sleeping children during the inspection. 2. Healthy Eating: The policy did not state a requirement for children attending the service for Full Day Care over five hours to have a hot meal provided
Provider's corrective action:
- 1. Safe Sleeping: A staff member will remain in the room when children are sleeping/resting. The staff member on duty will record in the Sleep Log all staff have been informed of their duties. 2. Healthy eating: We have notified parent and included requirements for children attending for Full Day Care over five hours must have a hot meal. We have also put this in our newsletter to all parents
18 March 2026
Redeemers Preschool, Ennis · Regulation 10 — Policies, procedures etc. of pre-school service
- The registered provider did not ensure that all the written policies, procedures and statements specified in Schedule 5 were in place for the service. - The service policy document provided by the registered provider was dated February 2026. Of the nineteen policies required only fourteen were available. The available policies were incomplete. - A separate policy document dated November 2025 was available on the premises however the registered provider advised that this policy document was now outdated and no longer relevant to the service. - The registered provider stated that the staff working in the service had received training in relation to these policies however the procedures outlined in the policies were not in line with best practice guidance or the facilities provided within the service and service provision. - The policy document dated February 2026 referenced two early years services, which are not operated by the registered provider, and detailed named staff working within these services. This non-compliance was also found on the previous inspections of 16 and 21 October and 08 December 2025
Provider's corrective action:
- The service has updated the policy documents to ensure all requirements are included within the policies. The adults working in the service have received training in the updated policies. The policy documents are accessible to all the staff, volunteers and all parents
5 March 2026
St. John's Pre-School Ltd, Knockcroghery · Regulation 10 — Policies, procedures etc. of pre-school service
- The following policies were reviewed and found to require additional information: (b) The policy on comments and complaints advises that the Leader or Chairperson will note comments in the Comments Book, along with any action taken. However, It was advised by the person in charge that there is no comments book in the service. (e) The policy on managing behaviour did not outline the procedures for the protection and welfare of children and did not outline what supports are offered to staff on how to support children’s behaviour and emotional needs. (j) The policy on accidents and incidents did not outline how incidents are documented and stored in the service. The policy also did not outline how risk assessments procedures are taken after an incident occurring in the service
Provider's corrective action:
- The registered provider submitted a written response to state the service has carried out a review on the implementation of policies to include: Complaints and Comments Policy and Procedure. ● The procedures to be followed when a person makes a complaint in relation to the service. ● The policy specifies how complaints are responded to, managed, investigated, progressed, recorded, including appeal processes and closed. ● The policy outlines how the complainant will be kept informed throughout the process. ● Updated complaints policy and procedures are shared with staff and parents. ● We have acquired a comments book to log all comments and complaints. The service will revise the policies and procedures on an annual basis or as needs be. Parents/guardians will be informed of the complaints policy procedure firstly during registration and then they will be informed that the policy can be viewed at any time during the year. The Manager and staff will ensure the policy and procedures are followed and implemented. The Manager will complete a daily check of the log to ensure its implementation. The written record of a complaint is available on the premises for inspection by the Early years inspectorate. Managing Behaviour policy The service has reviewed and updated the policies and procedures on Managing Behaviour This includes the staff team being familiar with requirements and having a clear understanding of their roles and responsibilities in relation to the policy on managing behaviour. The service will ensure that staff are supported on how to support children’s behaviour and emotional needs and the staff would like to avail of training on child development and behaviour management, as soon as training becomes available. The staff are also supported to help children’s social and emotional wellbeing by ensuring they take the time to help the children express their emotions by naming them and using flash cards to emphasis their emotions and support good behaviour. Service to revise the policies and procedures on an annual basis or as needs, ensuring that the guidelines as per Tusla Regulations are implemented. Staff handbook to include the service policy and procedure on managing behaviour. Staff will be trained and supported in implementing policy and procedure. This will be signed off by all staff in the service. Accident and incident policy The accident and incident policy and procedures have been updated. This includes an accident and incident form to ensure all accidents/incidents are recorded and signed off by the staff team. The policy and procedure include the following updates: ● How incidents are documented and stored in the service. ● How information is shared with parents. ● Updated risk assessment form of area/object on procedure taken after an incident/ accident occurring in the service. ● In service training for staff on implementing updated policy and procedure has been carried out. The Manager and voluntary management committee will ensure the updated accident and incident policy is implemented and followed by the staff team. The accident and incident policy and procedure is included in the staff handbook and policy and procedures of the service. Staff are to sign off on understanding and implementation of the accident and incident policy and procedure. The manager of the service will ensure that a risk assessment is carried out and action will be taken to address any findings recorded
25 September 2025
The Stables@Maples, Portlaoise · Regulation 10 — Policies, procedures etc. of pre-school service
- The Healthy Eating Policy did not provide information on bottle feeding with regard to the storage and administration of powdered infant formula. This posed a risk to the health and welfare of infants who are bottle fed, as staff lacked clear guidance on: • Food Safety Authority guidance on the preparation of powdered infant formula. • Hygienic storage of bottles. • Appropriate heating methods. • Supervision during feeding
Provider's corrective action:
- The Policy on feeding was updated on 29/10/2025 to include the new procedures for bottle preparation/storage/warming and feeding. The Policy states that infant formula must be prepared at home