Inspection of 23 March 2026 — Inspection Report
Regulation 10 — Policies, procedures etc. of pre-school service
- The following policies did not meet the regulatory requirements: 1. The infection control policy did not outline the following: • Respiratory hygiene practices and procedures for children. • Safe management of perishable foods. • The correct infection control measures for nappy changing. • The requirement to notify the agency of infectious diseases. 2. The healthy eating policy did not outline the following: • Inclusion of specific dietary, cultural or religious requirements. • Supporting parents and guardian’s choices. • How food is safety stored and served. • How children are supervised while eating and drinking. 3. The outdoor play policy did not outline the following: • How children are supervised during play. • The procedure for carrying out risk assessments. • The safety requirements of the outdoor play area. Therefore, the above policies and procedures may not adequately guide the staff in their care practices
Provider's corrective action:
- The following response was received from the registered provider: Corrective and Preventive Action (1)(2)(3) The three above policies have been updated. A regular review will take place between management to ensure policies are up to date
Regulation 19 — Health, welfare and development of child
- 1. There was no rest area available in Little Oaks 1 room and the rest area in Little Oaks 2 room required further development as limited equipment was in place for children. Not having an adequate designated rest area does not allow the children to relax and opt out of scheduled activities, as necessary. 2. In Little Oaks 1, a child required their face to be cleaned after outdoor play. A staff member was observed changing this child’s clothes but did not clean their face. This posed a risk to the child’s wellbeing
Provider's corrective action:
- The following response was received from the registered provider: Corrective and Preventive Action 1. Two appropriate rest areas are now in place. A rest area will be available daily for the children. 2. Staff have been informed of the need to keep children’s faces clean. Staff will be reminded to do this
Regulation 23 — Safeguarding health, safety and welfare of child
- General safety: 1. Two portable heaters were in use in the service while the children were in the care rooms. One heaters cable was accessible to the children. This posed a risk of injury. Accessible cables were found to be non-compliant on previous inspections on 10 October 2022 and 21 January 2025. The corrective actions submitted following those inspections failed to prevent recurrence of this non-compliance. 2. A staff members personal belongings were seen to be stored on a shelving unit in Little Oaks 1 room. This handbag was accessible to the children which posed a risk of a child removing unknown personal items from the staff members bag. 3. In Little Oaks 2 room, decorative ivy string was easily accessible to the children. A child was observed playing with the string and the inspector took the string out of reach. This posed a risk of strangulation to the children. 4. A plastic box and jug was observed to be cracked and had sharp edges in Little Oaks 1 room. This posed a safety risk to the children. 5. Disused plastic sheeting and astroturf grass was found in a corner of the outdoor area and was accessible to the children. This posed a safety risk. Infection control: 6. In the children’s sanitary areas, it was observed that the toilet roll was stored on top of the toilet cistern. This posed a risk of cross infection to the children. 7. While observing nappy changing, a staff member was observed to not wear a disposable apron or gloves. This posed a risk of cross infection to the children and staff. Action submitted by the Registered Provider The following response was received from the registered provider:
Provider's corrective action:
- General safety: 1. The portable heaters are stored away from children’s reach. Leads are covered with plastic and not accessible to children. Staff will ensure heaters are not within children’s reach and no leads are exposed. 2. Staff members belongings are removed. All staff belongings are stored in the office. 3. Decorative ivy has been removed. Staff aware to keep hanging items out of children’s reach. 4. Plastic jug removed from the play kitchen. Risk assessment of toys carried out, any broken toys were removed. 5. The plastic sheeting and astroturf grass have been removed. A risk assessment was completed in the outdoor area and any broken items were removed. Infection control: 6. Toilet rolls are now stored in a holder and the service will ensure holders are maintained in the service. 7. Disposable gloves and aprons are now supplied and the service will ensure a stock of these are in place
Regulation 29 — Premises
- (c) At 11:40 in Little Oaks 2 room, a room temperature of 16.3° was recorded. Care room temperatures should be between 18° and 22°C. (d) The following areas were observed to require cleaning, maintenance or repair: • A unit for storing art supplies in Little Oaks 2 was observed to have marks on the side. • Mats in Little Oaks 1 were observed to be soiled. • The kitchen units in Little Oaks 1 room were observed to be unclean. • A fabric pizza toy in Little Oaks 1 room was observed to be soiled. • The nappy changing unit was observed to have debris in the corners. This was found as a previous non- compliance on inspections carried out on 10 October 2022 and 21 January 2025. • There was a hole in the corner of the floor in the corridor near Little Oaks 2 room. • There was evidence of peeling paint on the ceiling in the corridor area. • There was visible evidence of mould like marks on the ceilings and walls in both care rooms. • The walls in Little Oaks 2 care room were visibly dirty. • A metal tin located in the kitchen area was observed to be rusty and sticky in Little Oaks 1 room which did not allow for effective cleaning
Provider's corrective action:
- The following response was received from the registered provider: Corrective and Preventive Action (c) Additional heaters have been purchased and the room temperature will be monitored. The heaters and oil heating will be turned on early in the morning. (d) The items and areas listed have been cleaned and painted. Unclean toys, a mat and the metal tin have been removed. The hole has been repaired. Daily cleaning will be carried out and risk assessments to ensure damaged items are removed
Found compliant: Regulation 9, 11, 24, 25, 26.