Inspection of 16 June 2025 — Inspection Report
Regulation 9 — Management and recruitment
- (a)(b) There was no second suitable reference for two adults who had commenced work in the service since the last inspection
- The procedures specified in paragraph (2) of regulation 9 were not completed prior to six adults commencing work in the service as detailed under (2)(d) and (2)(a)(b). • Two staff members references were not suitable. • There was no evidence that seven references for five adults had been verified prior to them commencing work in the service
Provider's corrective action:
- We have received an additional reference for 2 staff members, and they have been verified. They were checked by telephone and signed and dated by two managers. We no longer accept character references from a friend during the employment process. All references must be from most recent employer or suitable reputable source. We have updated our ‘new employee induction process’ form with this information
- Due to an admin error the dates were not put onto the reference check form at the time the references were verified. We have now put theses dates onto the reference check forms. Going forward, all references checks will be dated and signed by two managers. An updated telephone check form is attached
Regulation 23 — Safeguarding health, safety and welfare of child
- Infection Control: Inspectors observed a number of practices which posed a risk of transmission of infection within the service: 1. Some nappy changing practices observed during the inspection in the service were inadequate for infection control purposes and at variance with the service’s nappy changing procedure as follows: • Children’s hands were not consistently washed following nappy changes. • Staff brought two children to the sanitary area together to change nappies. Whilst the staff member was changing one child’s nappy the other child was placed on the floor and observed handling mops, the bins and the toilet. • The staff member re-dressed the child with soiled gloves which is at variance with the service policy. 2. The pedal operated bins in the Preschool 2 sanitary area were broken. Staff and children were observed to handle the bins throughout the inspection. Action submitted by the Registered Provider
Provider's corrective action:
- Infection Control: 1. The staff member that failed to follow our correct policy and procedure has been re-trained in nappy training and is now following all proper procedures with confidence including handwashing and infection control. We will retrain all staff on a regular basis on our nappy changing policy, handwashing policy and overall infection control to ensure that all policies and procedures are being followed. 2. The lids of the bins in the sanitary area were not closing properly at time of inspection due to the lid not been clipped on correctly. Our quality care supervisor will inspect the bins regularly to ensure that they are all in full working order at all times. We spoke to all staff about ensuring that the bin lids stay clipped on throughout the day and we have also added extra signage to all bins to help remind staff
Found compliant: Regulation 11, 19.