Creche Inspection Reports

Willow Tree Creche

Sessional · 1 - 6 Years · Dublin 11, Dublin · Tusla ID TU2015DY234 · Registered since 1 January 2026

An inspection records what inspectors saw on one day; services respond with corrective actions — how to read this.

2published inspections
3non-compliances at latest report read
0immediate action notices
0registration conditions

Inspection of 27 April 2026 — Inspection Report

Full report (PDF, Tusla)

Regulation 9 — Management and recruitment

  • (b) Although it is acknowledged there were two references available for a staff member, there was no documentary evidence available to show that these references had been verified. Full checks must be completed on references for staff members in order to establish their validity
Provider's corrective action:
  • The registered provider has submitted evidence of the attempts made to verify the references which were for a long-standing staff member. The service commit to ensuring all references will be verified for any new staff member recruited

Regulation 16 — Record in relation to pre-school service

  • (1) The following records were not maintained: (g) The Risk Management policy, which is required under Schedule 5 in accordance with Regulation 10 was not available. Documented policies are required to clearly outline the service decision making procedures on specified practice areas
Provider's corrective action:
  • A risk assessment policy was developed and submitted. This will be adopted and made available with other policies

Regulation 23 — Safeguarding health, safety and welfare of child

  • General Safety: 1. A plastic bag was observed on the floor of the sanitary area off the Toddler room, which was potentially accessible to the children. This posed a potential injury risk. It is acknowledged no children were observed to have unsupervised access to the sanitary area on the day. 2. Cleaning agents were observed to be stored in an unsecured low press in the preschool room. These posed a potential risk if accessed by children. It is acknowledged the safety latch on the press had broken the day of the inspection, and this had been replaced by the afternoon. 3. Trailing flexes were observed within reach of children in the Toddler room. This posed a risk of injury. 4. The accident and incident forms were not fully completed in a consistent manner. Of the 12 forms reviewed, the following was identified: • Three did not have a record of the parents acknowledging they had been informed of an incident. • Six did not have a record of the date the parent was informed of the incident. • One did not have the full details of the child’s name or details of the staff completing the form. All accident and incident forms must be completed in full in order to support effective and timely communication to provide for the care needs of children following an incident. 5. A staff member reported that a child in the care room had previously opened the fire exit door, and the push bar on the fire door was observed to be potentially accessible to children. All exit routes must be secured to restrict the movement of children. It is acknowledged that the service is in the process of fitting a gate to the bottom of the external ramp to minimise risk to the safety of children. 6. There was no bottle of fever reducing medication available on the premises, which could pose a potential risk to the safety of children should they urgently require this. Infection Control: The following increased the potential risk of infection. 7. The corner of the two couches in the toddler room were torn with foam exposed, leaving an ineffective cleaning surface. 8. There was a gap where skirting was coming away from the wall in the Toddler room, leaving an ineffective cleaning surface. 9. The foot-pedal operation of the bins used for the disposal of paper towels in the sanitary areas of the Toddler and Pre-school were not working, thereby requiring repeated hand-touch of the lid of the bin. Action submitted by the Registered Provider
Provider's corrective action:
  • General Safety: 1. The bag was immediately removed. Staff were reminded to dispose of plastic bags when sent by parents supplying nappies. 2. The service has reviewed the practice of storing cleaning agents in the room. It was discussed with staff to store them at a high level in the future, rather than in a locked press. 3. A hook was fitted in the room for the wire to be looped over. The registered provider reports that the issue was discussed with staff and they have been reminded to check that the flex is looped on the hook every morning as per the risk assessment form. 4. Management report that staff were reminded of the importance of fully completing the accident report sheets. Management will ensure that the reports will be reviewed to confirm they are completed in full. 5. Management report that the emergency door is required to be unobstructed and the push bar accessible. The materials in the area have been rearranged to distract attention from the door. Practitioners are alert to children playing in the area. A safety gate has been erected outside the emergency door so that even if the fire door is opened children can go no further without adult assistance. 6. A bottle of fever reducing medication was purchased. This is stored in a high press in the preschool room. A monthly date check/availability check for the medication has been added to the First Aid box check list. Infection Control: 7. The old sofas were temporarily restored. New sofas have been ordered and staff reminded that they need to inform the manager when furniture falls into disrepair. 8. The skirting was reattached to the wall to eliminate the gap. Staff have been reminded to report damage to surfaces when it occurs and not to leave it to worsen. 9. The bins were temporalty repaired and new bins were ordered. Staff were reminded to inform the manager when equipment breaks

Found compliant: Regulation 11, 25.

Inspection of 23 October 2023 — Inspection Report

Full report (PDF, Tusla)

Regulation 23 — Safeguarding health, safety and welfare of child

  • General Safety: 1. There was a pest control box with the words ‘do not touch’ accessible to the children in an unlocked press in the Preschool room. This posed a risk of poisoning or skin irritation to the children. Infection Control: The following increased the potential risk of infection and cross contamination: 2. Nappy changing practices were not observed to be consistently in line with appropriate infection control practice or the service policy on nappy changing. For example: o An adult did not remove their gloves to wash the child’s hands. o There was repeated touch of the lid of the pedal operated nappy disposal unit. o An adult did not wash their hands after nappy changing. o Disposable aprons were not consistently worn during nappy changes. o The nappy changing area was not cleaned thoroughly after use, there was a build-up of dust under the nappy mat. Administration of Medication: 3. The administration of medication was not sufficient to support effective safe practice. There was no written care plan available for children who required a specific type of medication. Action submitted by the Registered Provider
Provider's corrective action:
  • General Safety: 1. A child proof lock was installed on the press. Infection Control: 2. A newly amended nappy changing procedure and policy was developed and staff were updated on these procedures. Administration of Medication: 3. Care plans were developed in consultation with parents. These will be laminated and displayed on wall of room

Regulation 25 — First aid

  • (1) A review of the staff roster demonstrated that a person trained to First Aid Responder level was not available to the children attending the service at all times during the operational hours of the service
Provider's corrective action:
  • A staff member who holds a First Aid response certficate will relocate to the creche from another service operated by the registered provider until an additional member of staff can access training. A review of staff First Aid training will be done on a 6-month timescale instead of yearly, to ensure no certificates will lapse

Regulation 27 — Supervision

  • The registered provider did not ensure that children attending the service were under the supervision of a qualified staff member at all times. Two adults who did not have a relevant qualification were observed doing nappy changes without a qualified staff member present
Provider's corrective action:
  • All staff without the relevant qualification have been reminded that under no circumstances have they to change nappies going forward. The Nappy Changing Policy has been amended to include that only qualified staff can change nappies. This policy will be shared with staff on the service non-contact day on 1st December

Regulation 29 — Premises

  • (c) The temperature in the nappy changing room exceeded the recommended ambient temperature of 18-22 o C in a care room. A temperature of 27oC was recorded by the inspector at 10.35am. It is acknowledged there was a window open in the room. This was reported to the person in charge and the heater in the room was turned off. The inspector took a second reading and recorded a temperature of 25oC at 11.40am. High room temperatures created an uncomfortable space for young children. (d) The following was not maintained or repaired, as required: o The paint on the wall by the sofa in the Toddler room was observed peeling which prevented adequate cleaning of the area. o The fencing in the outdoor area by the yard was broken which posed a risk of injury for the children. o The bench in the outdoor play areas was in a state of disrepair with paint chipped and peeling in places
Provider's corrective action:
  • (c) A thermometer has been put in place in the area to monitor the temperature. The Daily Plan sheets have been amended to include checking the temperature at 3 intervals during the day to ensure it stays between 18- 22 oC. See photograph and new daily sheet attached. (d) The wall has been painted. The visual Daily Routine has been placed out of reach of children so that they cannot pull them from the wall causing the paint to peel. A contractor has been hired to mend the fence, with completion due mid-December. Inspection of fence has been included in the Daily Outdoor Risk Assessment The bench has been repainted. Inspection of the bench has been included in the Daily Outdoor Risk Assessment

Found compliant: Regulation 9, 11, 19, 21, 22.

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