Inspection of 4 February 2026 — Inspection Report
Regulation 23 — Safeguarding health, safety and welfare of child
- General Safety: 1. Doors along the main hallway on the ground floor were not securely closed on the day of inspection to prevent children accessing areas with potential hazards. Throughout the day of inspection, the doors leading to the laundry room and kitchen area were observed opened. It is acknowledged that no children were observed unsupervised on the hallway during the inspection. 2. A child under one year old was observed to be placed in a highchair for mealtime that did not have safety straps. This posed potential risk of injury. 3. A trailing flex was observed in the Kilimanjaro cot room within reach of a child’s cot which posed a potential risk of injury. 4. Cleaning agents were accessible in the toddler Safari and preschool Zambia room in low level presses and posed a potential risk of accidental poisoning. This was brought to management’s attention during the inspection and new safety locks were fitted on the day. 5. There was no visibility strips present at the children’s level on the large glass doors in the baby Baringo, wobbler Namibia or wobbler Kilimanjaro rooms which posed a potential risk of injury. 6. Water temperatures within the service exceed the allowable 43℃ and posed a risk of injury. The following was recorded: o Sink in the preschool Zambia care room was 46.1℃ o Sink in the toilet area beside the Kilimanjaro changing bay was 44.2℃ o Sink by the nappy changing unit in Kilimanjaro sanitary area was 47.1℃ o Sink in the wobbler Namibia care room was 44.7℃ o Sink in the wobbler Namibia sanitary area was 44.5℃ Infection Control: 7. Staff did not consistently use disposable gloves and aprons during nappy changing. This was at variance with HSPC guidance and service policy and posed a potential risk of cross contamination. 8. Nappy creams in the toddler Safari sanitary area were stored in one container. Five creams were observed without labels which posed a potential risk of cross contamination. 9. A low-level wall mounted heater in the wobbler Namibia room had section of sticky residue which held dirt and debris and posed a potential infection control risk. Administration of Medication: 10. Staff were not fully informed of the medical care needs of a child attending the service which posed a potential risk to the child’s safety. Safe Sleep: 11. Children in wobbler Namibia room were observed to move their cots during the transition to sleep as the cot wheels remained unlocked, this posed a potential risk of injury. This was a noncompliance on the previous inspections. The preventative actions outlined by the registered provider have not been maintained. 12. An ambient room temperature of 16-20℃ was not maintained in a room where children under 1 year of age were sleeping. The temperature was recorded at 22.4℃ at 12.20pm. 13. In the Kilimanjaro cot room 7 of 9 cots were observed with a toy present as children slept. This is not in line with best practice and is at variance with the service policy. This posed a potential risk to children’s safety. Action submitted by the Registered Provider
Provider's corrective action:
- General Safety: 1. A gate has been put in place in the kitchen and laundry room doorway. Management will do daily checks to ensure that gates are secure and always closed throughout the day. Children will be always supervised on the hallway. 2. The highchair was removed immediately from the room. Management will do daily checks to ensure children are using appropriate furniture for their age and that they are being supervised at all times during mealtime. 3. The trailing flex has been removed and is no longer a risk. Management will do daily checks to ensure cable, flexes are not in reach of children, and that cables that are secured have not come undone. 4. A secure lock has been put in place on the presses and cleaning products have been removed. Press locks are included in our daily hazard checklist which is completed by a member of the management team each day – management will continue to spot check the base rooms and all presses. The staff team have received refresher training in policies regarding the storage of all cleaning solutions. 5. Stickers have been put in place on each door in Baby Baringo, Wobbler Namibia, Wobbler Kilimanjaro. Management will do daily checks to ensure stickers are visible and at a low level. 6. Water pumps for sinks were serviced on the 12 February, and the water temperature has been regulated to remain between a temperature of 38-42℃. Water temperature will be checked and recorded throughout the day in our Health and Safety diary. If water temperature exceeds over 42 degrees if will be reported to our Maintenance team for corrective action. Infection Control: 7. Staff were re-trained on nappy changing procedure & visual aids are in place to support and aid best practices. Management will continue on-site training on the importance of hygiene and infection control with a specific focus on new staff members. 8. All creams are labelled for each child. When creams are replaced, staff have spare labels in their rooms to label immediately before being placed in the nappy changing area. Management will continue on-site training on the importance of hygiene and infection control. 9. Wall mounted unit was not in use anymore; unit was removed from room on the 13 February. Equipment that is not in use will be reported to our maintenance team. Administration of Medication: 10. Management contacted parent to have child collected on the day of inspection. Allergy action plan has been implemented for the child, and all staff have been informed. Safe Sleep: 11. Staff have been re- trained on sleep policy. The room has been revised and all cots with wheels have been locked. Cot checklist has been implemented in Namibia. The Management team will monitor transitional times at sleep time in the Namibia room and ensure support is available. 12. Immediate actions were taken by management to reduce the temperature. Staff were retrained in Safe sleep focusing on room temperature. Management will continue to monitor the sleep room temperatures, especially on particularly warm days and ensure that the staff continue to ventilate each room throughout the day and temperature checks are being completed. 13. Children who sleep with a comforter / teddy will be closely monitored at sleep time and item will be removed from the cot when child falls asleep. Staff retrained in safe sleep Policy. Management will continue on-site training on the importance of safe sleep. Management will closely check with staff that comforters are being removed from the cots after children have fallen asleep
Regulation 25 — First aid
- (2) A suitably equipped first aid box was not available. A review of the first aid box showed only one burn dressing available. This burn dressing had expired in January 2026. A suitably equipped first aid box including two burn dressings should be available at all times to support the care and safety of children attending the service
Provider's corrective action:
- (2) Burn dressings were ordered on the 11 February and arrived the following day. Management will do weekly checks on First Aid boxes and ensure the creche has spare in date first aid equipment
Found compliant: Regulation 9, 11, 16, 21.