Classes Childcare, Cork — inspection reports and findings

Sessional · 2 - 6 Years · Cork, Cork · Tusla ID TU2020CC008 · Registered since 20 November 2023

An inspection records what inspectors saw on one day; services respond with corrective actions — how to read this.

No non-compliance recorded in this report.

The following policies were examined and deemed not to meet the requirements of the policies: Complaints Policy • In the service complaints policy, it did not state clearly how complaints are responded to managed, progressed, recorded and closed. • In the service complaints policy, it did not state the procedure for keeping a complainant informed about how it is being dealt with. • In the service complaints policy, it is recorded that “a complaint should be made by email to the management team”. The management team email address was not recorded on the complaints policy. • In the service complaints policy, it did not state the process for the storage of complaint records and the timeframe for the retention of records. Sleep Policy • Recorded throughout the sleep policy, was the policy and procedure for catering for sleeping children under 2 years. The service is registered to cater for children between 2 years 6 months and 5 years only and not for children under 2 years. Accident and Incident Policy • No reference in the Accident and Incident Policy to submitting a Notification of Incident form to Tusla when a child requires medical attention following an accident or incident that occurs in the service. We recommend that you review your policy to include this reference

Provider's corrective action:

In the corrective and preventative response (CAPA) received from the company manager the following was stated: Corrective and Preventive Action Management have reviewed the service policies in relation to complaints, sleep, accidents and incidents and the necessary changes and amendments have been made. The service aims to increase the frequency of policy review

General Safety: 1. In the outdoor area, the ground surface where the tree is located, had very little of the soft wood fibre play grade surface covering the hard ground surface underneath the tree. The ground surface was irregular therefore considered a hazard in its present state if a child had a fall, had the potential to cause injury to a child. Infection Control: 2. There was no thermostatically controlled hot water in the wash hand basin in the nappy changing room on day of inspection increasing the potential risk of cross infection

Provider's corrective action:

In the corrective and preventative response (CAPA) received from the company manager the following was stated: General Safety: Corrective and Preventive Action In the outdoor area, the ground surface where the tree is located is now closed. The service plan on undertaking works in this area. The service is removing the bark mulch and resurfacing this area with new play grade bark mulch. Photographic evidence will be forwarded once the work has been completed. The work will be carried out on days when the center will be closed. The service will not operate when works are taking place. Management will forward an invoice once they receive it, and work will be completed at the latest 17th August 24. Infection Control: Daily inspection by manager to ensure the water in the wash hand basin in the nappy changing area is thermostatically controlled, that the water is reaching the desired temperature, and that the water temperature is recorded on a daily basis

Found compliant: Regulation 9, 11, 16, 19, 22, 25, 26, 28.

Classes Childcare