# Regulation 17 (Information for parents) — non-compliances in Kilkenny

> What inspectors found under Regulation 17 (Information for parents) at 2 early years services in Kilkenny, with providers' responses.

## Regulation 17 in Kilkenny

Information for parents: **2** non-compliance(s) in the latest reports we read.

An inspection records what inspectors saw **on one day**; services respond with corrective actions — [how to read this](/methodology.md).

1 December 2025

##### [Nurture and Grow](/creche/nurture-and-grow-ferrybank-2.md), Ferrybank · Regulation 17 — Information for parents

- The parental handbook, which included details of the sister service, had not been updated since 2021 and did not reflect the additional part-time service offered since September 2025 from the new premises

- The registered provider stated that they have updated the parent handbook to include this service and they have included all new staff and their positions. Moving forward they stated they will endeavour to ensure the parent handbooks will be reviewed and updated, if necessary, on a yearly basis

15 February 2024

##### [Nurture and Grow](/creche/nurture-and-grow-ferrybank.md), Ferrybank · Regulation 17 — Information for parents

- The service had no parent handbook and there was no evidence to confirm if parents had acquired the following information as required under the regulation 16(1) (a-g) (a) the name, position, qualifications and experience of the person in charge and of every other employee, unpaid worker and contractor. (b) details of the type of service and the age profile of children for which the service is registered to provide services. (c) details of the adult: child ratios in the service. (d) the type of care or programme provided in the service. (e) the facilities available. (f) the opening hours and fees. (g) the policies, procedures and statements the service is required to maintain in accordance with Regulation

- The registered provider stated in the CAPA response on 21 March 2024 that the new updated handbook was in progress and the completed final version would be available in three weeks after the easter break

### Regulation 17 in other counties

- [Wexford](/regulation/17/wexford.md)

---

Página: https://creche-inspection-reports.pages.dev/regulation/17/kilkenny/
Fonte: Tusla Early Years Inspectorate
Recolha: 2026-09-11