Immediate action notice. An Immediate Action Notice was issued to the registered provider on the day of the inspection under Regulation 23, in relation to a non-compliance identified under Regulation 23. A response was received from the registered provider which mitigated the risk identified. See body of report for details. Part III – Management and Staff
Regulation 9 — Management and recruitment
(2) (a)(b) There were no written validated references available for one staff member. (d) There were no documents available for consideration of one staff member to determine if police vetting was required. (4) There was no evidence available to show that one staff member who worked directly with the children held at least a major award in Early childhood Care and Education at Level 5 on the National Qualifications Framework, or a qualification deemed by the Minister to be equivalent
Provider's corrective action:
(2) (a)(b) The senior management was reminded of the importance of having personal files set up for all staff members. Management will ensure that written validated references for all staff are available. (4) Qualified agency workers are being used until another full-time early year’s educator is hired. The service has employed a relief worker on a part-time basis until we employ another full-time staff member
Regulation 11 — Staffing levels
(1) Only two qualified adults are employed to work directly with the children. This was insufficient to adequately meet the needs of all children attending the service. (2) The minimum adult to child ratio was not maintained at all times during the inspection. Between 12.10pm to 1.45pm only one quailed staff member was available to 8 children aged between 1 year to 2 years 10 months. Two qualified staff members were required at this time
Provider's corrective action:
(1) Management will ensure that relief cover is available at all times. In the event that insufficient staff are available in the premises to adequately meet the needs of all children attending the service, the service will only operate for a half day and the parents will be notified of this change in advance. (2) At the time of inspection two new full-time educators had been employed and the service was awaiting the return of their Garda Vetting disclosures. Management will ensure that the minimum of adults to supervise, care for and work directly with the children in the service is maintained at all times
Regulation 19 — Health, welfare and development of child
(1) (a) Basic Needs: 1. On the day of the inspection one child’s sleep needs were not adequately met. The child displayed a clear need for rest by rubbing their eyes, laying on the floor and laying on a small sofa. Staff were observed to verbally comment on the child’s tiredness and offered comfort by lifting them but were unable to address the need as an adequate sleep facility was unavailable. Staff advised the inspector that once another child woke the child would be brought for sleep
Provider's corrective action:
1. Management will ensure there is adequate and suitable facilities for preschool children to rest during the day. New cots were purchased
Regulation 23 — Safeguarding health, safety and welfare of child
General Safety: 1. Garda vetting was available for one staff member. However, this vetting disclosure was not dated within the previous three years in adherence to with the Early Years Inspectorate Regulatory Notice ‘EYI-RN12.3 Renewal of Garda Vetting’. 2. Staff were unclear of a potential medical care need of a child which posed a safety risk. 3. A trailing flex was observed in the Toddler care room accessible to children which posed a potential risk of injury. This non-compliance was observed on the previous inspection in August 2024. The preventive action has not been carried out in line with the information provided to the inspectorate following the last inspection. 4. A cleaning spray was stored on a low-level shelf in the Toddler room accessible to children. This posed a potential risk of accidental poisoning. 5. Staff members personal belonging were accessible to children in the Wobbler room which posed a potential risk of injury. 6. Unstable furniture posed a risk of injury to children. A cot in the care room and a table present in the garden area were both unstable and rocked when touched. Infection Control: 7. One of the toilet cubicles in the sanitary area was used to store resources this posed an infection control risk. 8. The storage and management of children’s soothers posed a potential risk of cross contamination. Soothers were observed to be placed in storage boxes alongside other items and not stored in individually labelled containers. A soother that was removed from one child was observed to be placed in another child’s storage box that contained two additional loose soothers. Safe Sleep: 9. Children sleeping on floor mats were left unsupervised this is not in line with Tusla guidance on safe sleep practices and posed a significant safety risk to children. An immediate action notice was issued. 10. A timely physical check of sleeping children was not conducted every ten minutes in line with Tusla safe sleep guidance. No sleep check was conducted between 12.43pm-12.58pm. The practice and recording of comprehensive and timely physical sleep checks helps provide for children’s safety. Action submitted by the Registered Provider
Provider's corrective action:
General Safety: 1. Immediate action was taken to renew garda vetting. Management will ensure that all staff have their Garda Vetting up to date and renewed every three years. 2. Management spoke with the child’s parents and confirmed the child’s medical care needs. The situation will be reviewed regularly and in the event of a diagnosis a care plan will be put in place immediately. 3. Management spoke with staff about the potential risks of having a trailing flex accessible to the children in the classroom. All cables will be kept away from the children’s reach at all times. All staff will be reminded regularly about the importance of keeping the children safe when attending the centre. 4. All cleaning agents have been moved to a high up shelf. This shelf is unreachable by the children. All staff will be reminded about the importance of storing the cleaning agents in the high up shelf. 5. The staff members personal belongings were removed from the Wobbler room immediately. High level hooks were made available for all the staff in one of the care rooms. Small handbags and coats will be stored on the hooks. Any heavier bags will be stored in the team leader’s office which is located upstairs. 6. New cots were purchased and the unstable furniture was removed. Management will remind staff about the importance of keeping the children safe at all times and removing any unstable furniture that poses a risk of injury to children immediately. We will check all furniture on a regular basis and ensure that it is not rocked or unstable. Infection Control: 7. Hooks have been installed in the care room and larger items will be kept upstairs in the team leader’s office. Management will ensure that the sanitary area is not used for storage from now on. 8. Individual soother cases were purchased in order to prevent potential risk of cross contamination. Management spoke to staff about the storage and management of soothers. Management will ensure that the soothers are not shared among children at any time. All soothers will be placed in individually labelled containers from now on. Safe Sleep: 9. All staff were informed about the importance of not leaving the children sleeping on floor mats unsupervised as this poses a significant risk to the children. Management will remind staff regularly about the importance of supervising children who sleep on floor mats and not leaving them unattended under any circumstances. 10. Staff were informed immediately about the importance of carrying out sleep checks every 10 minutes. Future staff will be informed of the same. Timely physical checks of sleeping children will be conducted every 10 minutes in line with Tusla safe sleep guidance from now on
Regulation 25 — First aid
(2) (a)(b) A suitably equipped first aid box was not available. A review of the first aid box demonstrated that no burn dressings were available. A suitably equipped and easily accessible to adults first aid box should be available at all times to support the care and safety of children attending the service
Provider's corrective action:
(2) (a)(b)Burning dressings of different sizes were bought immediately after the inspection. The first aid box will be checked weekly. In order to support the children attending our service we will ensure that a suitably equipped first aid box is available in the premises at all times
Regulation 29 — Premises
(c) 1. Torn cardboard was used at the bottom of the care room doors to prevent draft. Appropriate and suitable draft excluders are required. (d) 1. The registered provider did not ensure the service was maintained as required. Paint in the care rooms, door surrounds and skirting was chipped and pealing. This non-compliance was present on the last inspection in August 2024 and works remain outstanding
Provider's corrective action:
(c) 1. Draft excluders were installed in both care rooms. Management will ensure that draft excluders are in working order at all times. Staff will monitor the temperature throughout the day to ensure that it does not fall below 18℃ throughout the day. (d) 1. Both care rooms, door surrounds and skirting boards were painted. Management will ensure that the children’s centre is maintained regularly
Immediate action notice. An immediate action notice was issued to the registered provider on day two of the inspection under Regulation 23 in relation to a non-compliance identified under Regulation 9. A written response was received on the 6th August 2024 which mitigated the risk.
Immediate action notice. An immediate action notice was issued to the registered provider on day two of the inspection in relation to concerns under Regulation 23- Safeguarding the Health, Welfare and Development of child. A response which adequately addressed the concerns was received on 6th August 2024.
Immediate action notice. An immediate action notice was issued to the registered provider on day two of the inspection in relation to concerns under Regulation 23- Safeguarding the Health, Welfare and Development of child identified under Regulation 25. A response which adequately addressed the concerns was received on 6th August 2024. Non-Compliance Information (1) The registered provider did not notify the agency of a change of person in charge in advance of the change happening. Discussion with the person in charge during the inspection showed that the previous person in charge ceased the role in May 2024 and the current person in charge was not notified to the agency.
Regulation 9 — Management and recruitment
• There was no written and verified references available in relation to one staff member. • There was no verification available for two references in relation to one staff member. • There was only one written and verified reference available in relation to one staff member. (c) Garda vetting had not been obtained for one staff member. This posed a risk to the safety of the children. An immediate action notice was issued to the provider under Regulation 23 Safeguarding the health, safety and welfare of the child in relation to this non-compliance. (3) Procedures specified in paragraph (2) were not carried out prior to staff being appointed and allowed access to children attending the service. A review of a staff file demonstrated that a staff member was employed prior to obtaining a garda vetting disclosure. (4) There was no evidence available to show that one staff member who worked directly with the children held at least a major award in Early childhood Care and Education at Level 5 on the National Qualifications Framework, or a qualification deemed by the Minister to be equivalent
Provider's corrective action:
Corrective Action (2)(a)(b) Written references for two staff members will be verified by senior management. The third staff member is no longer working in the service. (c) Garda vetting was obtained for the staff member before they returned to the service. (3) Senior management were informed of the non-compliance and that staff should not have been employed prior to obtaining Garda vetting. (4) The staff member no longer works in the centre. Preventive Action (2)(a)(b) Management will ensure that each employee and student is suitable and competent to work with children. This will be achieved by asking them for two written references and validating them prior to the employee’s starting date. Both references will be dated and signed by the person who validates them. (c) Management will ensure that all reasonable measures are taken to safeguard the health, safety and welfare of all children attending the service. Management will ensure that all employees’ files are kept safe and not misplaced. (3) Management will ensure that all reasonable measures are taken to safeguard the health, safety and welfare of all children attending the service. I will ensure that all new staff members and students are not granted access to the children attending the service prior to obtaining a Garda Vetting Disclosure. (4) Management will ensure that all qualifications are recognised and listed by the Department of Children, Equality, Disability, Integration and Youth
Regulation 11 — Staffing levels
(1) The registered provider did not ensure an adequate number of adults were working directly with the children at all times during the first day of the inspection. The staff available in the room were unable to respond adequately to the care needs of the children. This is detailed under the non-compliance section of Regulation 19
Provider's corrective action:
Corrective Action Senior management were informed of the inspection feedback. A discussion was had on the importance of providing additional support. Preventive Action Management will ensure at all times that an adequate number of adults is working directly with the children attending the preschool service
Regulation 16 — Record in relation to pre-school service
(i) There was no staff roster available detailing which staff were rostered to work or the break times of any staff member. (j) A full record in writing was not maintained for medication administration. A sample of six medication administration records were reviewed, the following was observed: • Three records did not include a parent’s signature. This is not in line with service policy. • Three records did not include the signature of a second staff member. This is not in line with service policy. • Three records did not include a full date of birth for the children. A date of birth is required to ensure the correct child involved can be identified should the record be required in future. (k) A full record in writing was not maintained for accidents and incidents. Seven of ten records reviewed were not completed in full with the necessary information. • One record did not include a parent’s signature confirming they had been informed of the incident. • Six records did not include a signature of a second staff member. • Three records did not include a full date of birth for the children. A date of birth is required to ensure the correct child involved can be identified should the record be required in future. • One record did not include a child’s full name. A full name is required to ensure the correct child involved can be identified should the record be required in future
Provider's corrective action:
Corrective Action (16)(i) A staff roster for the service has been created to ensure that either the designated person in charge or an identified name deputy are both rostered and on the premises at all times during operational hours. The roster includes staff working hours, breaks, general duties, fire safety responder and first aid responder. A new staff member is listed as our fire safety responder until our fire safety training is completed. (j) Management spoke with staff about the importance of keeping medication administration records up to date and completed in full. A staff memo was shared with the team about best practices to ensure the information was understood the memo was signed by all employees. (k) Management spoke with staff about the importance of keeping accident and incident records up to date and completed in full. A staff memo was shared with the team about best practices to ensure the information was understood the memo was signed by all employees. Preventive Action (16)(i) The staff roster will be checked on a daily basis to verify availability of all staff. The staff roster will be reviewed daily and changes may need to be made accordingly. (j) Management will check medication administration records on a regular basis and make sure they are up to date. (k) Management will check accident and incident records on a regular basis and make sure they are up to date
Regulation 19 — Health, welfare and development of child
Basic needs: 1. During the first day of inspection, it was observed the needs of the children were not adequately met when a single staff member was caring for the group. While the interactions between staff and children within the service were calm and supportive when staff members were alone, they struggled to meet the needs of all children in the group which resulted in children displaying behaviours which required support. Examples included: • A child arrived at the service at 11:00am while a single staff member was present in the garden. As the staff member spoke with a parent and greeted the child another child climbed on an unstable table in the outdoor area. The staff member found it difficult to comfort the child and settle them into the service while trying to disengage a child from risky behaviours which may have led to an injury. • At 1:44pm while one staff member was present a child who was awake in a cot lifted the mattress and sat on the panel below. The staff member went to the child when advised by the inspector. As the staff member attended to the child in the cot a child remaining in the adjoining care space engaged in risky behaviours such as climbing on stacked chairs. • At 2:00pm a single staff member struggled to maintain an enjoyable mealtime experience as one child dropped their food, another child spilled their drink across the table and on themselves unobserved and a third child moved around the room while strapped into their chair. Physical and material environment: 2. There was no rest area available in the front care room where children were being cared for. Children need access to a rest area during the day so they can take breaks from activities. This restricted children’s choice to rest comfortably and share the space with their peers, the area should be an inviting space with soft seating or matting allowing for the children’s comfort and provide a space to rest or lay down. 3. The care room was not laid out and ready for use by the children when the inspector arrived in the service 9:55am despite a child being present and the service opening time being 9:30am. The tables were observed pushed into the wall and supporting resources were not laid out in their defined areas. For example, staff placed the kitchen resources in home corner at 10:21am. Having the care space appropriately prepared for the children including layout of furniture and accessibility of toys and resources helps create a welcoming environment and supports children’s free choice in play
Provider's corrective action:
1. Corrective action: All employees were notified of the non-compliance and explained the necessary steps required to correct the non-compliance. Management is providing extra support to children which has reduced the number of risky behaviours and has allowed for staff to comfort other children and settle them into the service when necessary. Staff are monitoring the sleep area at all times. Additional support is being provided to help make mealtimes a more enjoyable experience. The staff have been encouraged to sit beside the children during mealtimes and eat with them whenever possible. Preventive action: Management will continue to provide support in the care room when required. The purchase of a new mattress should help prevent children from lifting it. However, staff will continue to monitor the situation. Additional support during mealtimes will continue to be provided. The low chairs with straps have been removed from the care room. 2. Corrective action: Two washable mats, one small sofa, several cushions, two bookshelves and books were bought to create two beautiful rest areas. Management spoke with staff about the importance of children having access to a rest area. A staff memo was shared with the team to inform them of best practices which has been signed by all employees. Preventive action: Management will ensure that both rooms have got two rest areas at all times. I will ensure that both rest areas are kept clean and in good working order at all times. Any damaged equipment will be discarded immediately and replaced accordingly. 3. Corrective action: Management explained to staff the importance of having defined play areas in both rooms and having the room prepared for the children when they come in. A staff memo was shared with the team to inform them of best practices which has been signed by all employees. Preventive action: Management will monitor the situation and ensure that all these relevant changes being implemented on a daily basis
Regulation 23 — Safeguarding health, safety and welfare of child
General Safety: 1. An ambient temperature of 18-22℃ was not maintained in the front care room where children were playing. The temperature on day 1 of the inspection was observed to be 27℃ at 1:47pm. An immediate action notice was issued to the provider in relation to this non-compliance. 2. The use of a low chair with straps hindered movement and posed a risk of injury to a child and their peers. The child stood up from the table and tried to wander the room while the chair was still strapped. Once returned to the table by staff and remaining strapped in the child then tried to climb underneath the table risking injury to children at the table with the legs of their chair. The child could sit and stand unaided and therefore did not require the support of the low chair with straps to sit safely. 3. A child was placed into a cot and lay flat while drinking a bottle. This is not in line with service policy which states no bottles in cots. 4. Chairs were observed stacked in the care room posing a risk of injury to children. At 10:05am and 1:44pm on day 1 of the inspection it was observed that a child attempted the climb on the stacked chairs. 5. A tall shelving unit used to store books was not secured to the wall and was unstable when touched. At 10:05am on day 1 of the inspection it was observed that a child tried to climb the unit. This posed a potential risk of injury to children. 6. A table in the garden with plant pots on top was unstable and rocked when touched posing risk of injury to children. 7. A large BBQ in the garden accessible to children was connected to a gas canister and a drip tray filled with liquid posed a risk of injury to children. 8. A trailing flex was observed in the care room accessible to children posing a risk of injury. Infection Control: 9. Handwashing practices were inconsistent with HPSC best practice guidance and service policy. On day 1 of the inspection the following was observed: • Children’s hands were not washed before mealtimes. • Children did not wash their hands after returning from playing in the garden. • A child’s hands were not washed following nappy changing. 10. Stagnant water was observed in a sensory tray in the garden which posed an increased risk of infection. 11. Although a small pedal bin was available in the sanitary area this was not used for the disposal of nappies. This is not in line with the regulatory notice November 2022 advising that disposable nappies should be disposed of in a foot-operated, lined, lidded bin that is leak proof, sealable and easy to clean. 12. Nappy creams were not individually labelled and were stored in a basket together. This posed an infection control risk. 13. Toilet roll was placed on the cistern which posed an infection control risk. 14. Cot mattresses were not observed to be waterproof and did not have a waterproof cover which posed an infection control risk. Safe Sleep: 15. An ambient temperature of 18-22℃ was not maintained in a room where a child aged over 1 year old was sleeping. The temperature on day 1 of the inspection was observed to be 23.1℃ at 12:14pm. An immediate action notice was issued to the provider in relation to this non-compliance. 16. There was no thermometer available to complete sleep room temperature checks. Temperature checks are required to ensure the sleep room temperature is maintained between 18-22℃ where children over 1 year are sleeping. This is not in line with service safe sleep policy that advises a temperature monitor is used. Action submitted by the Registered Provider
Provider's corrective action:
General Safety: 1. Corrective action: A probe was bought immediately. Two big fans were also bought. The staff were informed about the importance of maintaining an ambient temperature between 18-22℃ at all times. The staff were asked to carry out several check throughout the day to ensure that the ambient temperature of 18-22℃ is maintained. A staff memo was shared with the team to inform them of best practices which has been signed by all employees. Preventive action: Management will check the temperature of both rooms and ensure the right temperature is maintained and will check room temperature records daily to ensure they are being filled in appropriately. 2. Corrective actions: the low chairs with straps have been removed. Only low chairs without straps are being used in the front room. The staff were informed that any child who is able to sit and stand unaided does not require the support of the low chair with straps to sit safely. A staff memo was shared with the team to inform them of best practices which has been signed by all employees. Preventive action: Management will ensure that the corrective action is maintained going forward and that only low chairs without straps are kept in the front room. 3. Corrective action: All staff members were made aware of this non-compliance and explained the relevant steps that needed to be taken to correct this non-compliance. All parents have been explained that children cannot been placed into a cot lying flat while drinking a bottle. The bottle needs to be given to the child before or after their sleep, depending on their routine, this in line with our safe sleep policy which states no bottles in cots. A staff memo was shared with the team to inform them of best practices which has been signed by all employees. Preventive action: All employees have read our policies and procedures and have been made aware of our safe sleep policy. A copy of our safe sleep policy was offered to parents. 4. Corrective action: All staff members were made aware of this non-compliance and explained the relevant steps that needed to be taken to correct this non-compliance. All employees were informed that chairs cannot be stacked in the care rooms for safety reasons. A staff memo was shared with the team to inform them of best practices which has been signed by all employees. Preventive action: Management will ensure that chairs are not stacked in the care rooms at any given time and will remind the staff about safety if necessary. 5. Corrective action: The tall shelving unit was removed immediately in the presence of the inspector and has since been disposed of. All staff members were informed that shelving units that are unstable when touched and not secured to the wall pose a potential risk of injury to children and need to be removed from the care room immediately. A staff memo was shared with the team to inform them of best practices which has been signed by all employees. Preventive action: Management will ensure that only shelving units secured to the wall are used in both care rooms from now on and that all reasonable measures are taken to safeguard the health, safety and welfare of all pre-school children attending the service and that the environment of the service is safe. 6. Corrective action: The table in the garden was removed immediately after the inspection. All staff members were informed that unstable furniture cannot be stored in the outdoor as it poses a potential risk of injury to children. Preventive action: Management will ensure that any furniture that poses risk of injury to children is removed from the garden immediately. 7. Corrective action: The BBQ in the garden was removed immediately following the inspection. All staff members were informed that a large BBQ cannot be accessible to children as it poses a risk of injury. A staff memo was shared with the team to inform them of best practices which has been signed by all employees. Preventive action: Management will ensure that any large equipment that poses risk of injury to children is removed from the garden immediately. 8. Corrective action: The handyman came to secure the trailing flew in the care room. Preventive action: Management will ensure that trailing flex in the care room is secured to the wall and does not pose a risk of injury to children. Infection Control: 9. Corrective action: The staff were informed that handwashing practices need to be consistent and that children need to wash hands before meals, after returning from playing in the garden and following nappy changing. A staff memo was shared with the team to inform them of best practices which has been signed by all employees. Preventive action: The hand washing policy will be displayed in the toilet in the next coming days. Management will ensure that all employees read it and are aware of this policy. 10. Corrective action: The staff were informed that any stagnant water observed in the sensory tray in the garden needs to be emptied out and removed immediately as it poses an increased risk of infection. A staff memo was shared with the team to inform them of best practices which has been signed by all employees. Preventive action: Management will ensure that all reasonable measures are taken to safeguard the health, safety and welfare of a pre-school child attending the service and that the environment of the service is safe. All employees will be asked to remove any stagnant water that it is observed in the sensory tray immediately. This practice will be checked and reviewed on a regular basis. 11. Corrective action: A foot-operated, lined bin that is leak proof, sealable and easy to clean was bought for the disposable nappies. A staff memo was shared with the team to inform them of best practices which has been signed by all employees. Preventive action: Management will ensure that only a foot-operated, lined bin that is leak proof, sealable and easy to clean, is always kept in good working order. If the bin becomes damaged it will be removed and replaced. 12. Corrective action: New nappy creams were bought for all children in both care rooms. They were individually labelled and stored in the changing unit. The staff were informed that new nappy creams had been bought for all children who attend the service. Preventive action: Management will ensure that nappy creams are individually labelled from now on. Under no circumstances will nappy creams be shared among children as this poses an infection control risk. 13. Corrective action: Toilet roll was removed from the cistern immediately after the inspection. The staff were made aware of this non-compliance and two new toilet holders were bought to hold the toilet rolls. Preventive action: Management will ensure that toilet rolls are not placed on the cistern from now on as it poses an infection control risk. 14. Corrective action: Two new waterproof mattresses were bought along with two waterproof covers. Preventive action: Management will ensure the service continues to use waterproof mattresses as well as waterproof covers. Safe Sleep: 15. Corrective action: A probe was bought immediately to correct this non-compliance. Two big fans were also bought. The staff were informed about the importance of maintaining the ambient temperature between 18-22℃ at all times and asked to carry out several checks throughout the day. Preventive action: Management will check the ambient temperature in both rooms and ensure that the right temperature is maintained at all times and that room temperature records are being filled in appropriately. 16. Corrective action: The service thermometer was damaged a few days before the inspection. A new thermometer was bought immediately to correct this non-compliance. Preventive action: Management will check the ambient temperature in both rooms and ensure that the right temperature is maintained at all times and that room temperature records are being filled in appropriately
Regulation 25 — First aid
(1)The registered provider did not ensure that a staff member trained in first aid response was immediately available to children in the service at all times. This posed a risk to the safety of the children. An immediate action notice was issued to the provider under Regulation 23 Safeguarding the health, safety and welfare of the child in relation to this non-compliance
Provider's corrective action:
Corrective Action Senior management acted promptly and insured that first aid response training was paid for and organised for all employees. Preventive Action Management will ensure that a person trained in first aid for children is, at all times, immediately available to the children attending the pre-school service. All staff files will be checked regularly in order to ensure that all mandatory staff training is up to date
Regulation 29 — Premises
(d)The registered provider did not ensure the service was maintained and repaired as required. The following was observed: • Paint in the front care room was chipped and peeling. • A raised platform in the garden was damaged with large dips posing a trip hazard and damaged wood with exposed rusted screws which posed a risk of injury. • Fencing panels in the garden area were damaged and cracked which posed a splinter risk
Provider's corrective action:
Corrective Action Senior management and staff were informed of the non-compliance. Senior management is in the process of organising someone to repair the paint in the front care room. The raised platform in the garden has been removed. The fencing panels which were damaged and cracked have been replaced with new ones. Preventive Action Management will ensure the service is maintained and repaired as required. A maintenance book has been purchased and staff asked to take notes of anything that might need to be maintained and repaired in the service, so we can act promptly
Regulation 31 — Notification of incidents
(e) A review of an incident record and conversation with management demonstrated that the service failed to notify the agency of a missing child
Provider's corrective action:
Corrective Action Senior management and staff were made aware of the non-compliance. A staff memo was shared with the team to inform them of best practices which has been signed by all employees. Preventive Action Management will ensure that the registered provider is aware of Regulation 31 of the Child Care Act (1991) and notifies the Agency in writing within 3 working days of an incident in respect of which a pre-school child attending the service goes missing while attending the service. Summary Comment The inspector has reviewed the actions taken, and evidence submitted. The non-compliance identified under Regulation 31 has been addressed
Regulation not named in the report text
(1) The registered provider did not notify the agency of a change of person in charge in advance of the change happening. Discussion with the person in charge during the inspection showed that the previous person in charge ceased the role in May 2024 and the current person in charge was not notified to the agency. Acknowledgments The inspector wishes to acknowledge the cooperation of the person in charge, staff and children who were present on the day of the inspection