Inspection of 24 July 2025 — Inspection Report
Regulation 9 — Management and recruitment
- (3) The registered provider did not ensure that information required under section (2) was available prior to commencement of a staff member
Provider's corrective action:
- (3) Documentation has been updated to include full employment histories with dates clearly recorded. All required documentation, including detailed CVs showing full employment history with dates and months of work, will be obtained, verified, and available prior to commencement of any staff member. This will be monitored by the manager and area manager with monthly checklists
Regulation 19 — Health, welfare and development of child
- 1. A child who had woken from sleep at 12.20pm remained in a darkened cot room till 1.25pm despite demonstrating their wakefulness and a staff member being present in the adjoining care room who could have provided supervision and an activity while the child’s peers continued to sleep. When the inspector entered the cot room at 12.50pm the child was observed fully awake sitting upright and interacting with the staff member present. At 12.55pm the child clearly indicated they were no longer sleepy and sought to be out of the cot through verbal cues and movement. It is acknowledged the staff member lifted the child and placed them on their lap. Service policy refers to the use of rooms as a dual-purpose space accommodating both sleeping children and children who are awake and playing. It also references the availability of quiet activities in another section of the room for children who are not sleeping or resting. This practice was not observed on the day. 2. Chairs were not available on the morning of the inspection to children in the Wobbler room outside of mealtimes. The chairs were stacked away from the tables. A child who asked for a chair was not provided with one and was instead told by staff they are not eating now. Children should have access to chairs throughout the day to support their engagement in tabletop activities and encourage the practice of gross motor skills such as sitting and standing independently
Provider's corrective action:
- 1. A meeting was held with staff to discuss responding to individual child’s needs and service sleep/rest policy. The service will ensure quiet play materials are always available and easy to access in sleep spaces if a child wakes early. All educators have completed a refresher session on service sleep/rest policy. Room leaders will support staff during rest periods to make sure children who are awake are engaged in line with their needs. Management will check in monthly to monitor how rest periods are managed and make sure this doesn’t happen again. 2. Chairs were unstacked and made available immediately after the inspection. Staff have been reminded of the importance of allowing children access to furniture and resources that support independent learning and development. Management will monitor the arrangement during routine observations to ensure ongoing compliance
Regulation 23 — Safeguarding health, safety and welfare of child
- General Safety: 1. Blackboards in the outdoor play area accessible to children were damaged with sharp edges which posed a potential risk of injury. Infection Control: 2. The bed linen of three children was observed visibly stained before nap time and was not changed prior to those children being put to sleep. This posed an infection control risk. Action submitted by the Registered Provider
Provider's corrective action:
- General Safety: 1. The damaged sections of the blackboard that posed a risk were immediately removed to eliminate the hazard. A full inspection of the outdoor area was carried out to ensure no other equipment presented safety concerns. It was discussed at the staff meeting that outdoor risk assessments will be completed more thoroughly by all staff, with increased attention to all equipment and learning materials. Staff have been reminded to report and potential hazards to management. Infection Control: 2. The stained linen was immediately removed and replaced with clean bedding once identified. All staff have been reminded that bedding must be visually checked for cleanliness before being used, regardless of whether it has been freshly laundered. A visual check of all linen is now a required step in the daily sleep preparation checklist. New linen was purchased
Found compliant: Regulation 11, 16, 25, 32.