Inspection of 10 February 2026 — Inspection Report
Immediate action notice. An immediate action notice was issued to the registered provider on 10 February 2026 in relation to high water temperatures. An adequate response was received from the registered provider on 10 February 2026.
Regulation 9 — Management and recruitment
- (2) (a) (b) One verified reference from a past employer or reference from another source was not available for one reference
Provider's corrective action:
- In a written response the registered provider stated: (2) (a) (b) The reference has been received and verified. We will ensure that all staff documentation is on file before any new staff member or student is to start in the service. We are completing a checklist list that will be a working document and changed added to for staff files. This is to be located at the front of the Staff Folder for reference
Regulation 23 — Safeguarding health, safety and welfare of child
- General Safety: (1) An immediate action notice was issued on the day of inspection as two hand wash basins observed to be in use had water temperatures exceeding 43 Celsius. In the Willow sanitary accommodation, the temperature was recorded at 46.6˚ Celsius, and 45.1˚ Celsius in the Blossoms sanitary accommodation which posed a risk of scalding to the preschool child. Action submitted by the Registered Provider
Provider's corrective action:
- General Safety: (1) The registered provider issued a response to the immediate action notice issued on the 11 February 2026 which outlined the immediate steps taken to ensure that the taps were not in use until the issue was resolved. All areas have been fitted with thermostatic mixing values to regulate hot water and ensure that they are always at an appropriate level for the children to use. All of the hot water taps for wash basins and children’s sanitary areas are all fitted with these values now to ensure the safe use of them for the children
Regulation 29 — Premises
- (d) A number of items in the care rooms were not adequately maintained as required as follows: • In the ‘Olives’ sanitary accommodation, one hot water tap was not working. • In the ‘Elms’ sanitary accommodation, one hot water tap was not working. • In the ‘willows’ sanitary accommodation the only source of ventilation the mechanical extractor fan was not working
Provider's corrective action:
- In a written response the registered provider stated: The Plumber has been out and fixed the hot water tap in the Olives and the Elms room. All taps have now got thermostatic mixing values to ensure the hot water temperature always stays at an appropriate level for the children. Willows room sanitary accommodation mechanical extractor fan has been repaired and in working order
Found compliant: Regulation 11, 21, 22, 25, 26, 27, 28.