Creche Inspection Reports

Happy Hippo's Pre-School

Sessional · 0 - 6 Years · Cratloe, Clare · Tusla ID TU2015CE055 · Registered since 1 January 2026

An inspection records what inspectors saw on one day; services respond with corrective actions — how to read this.

3published inspections
1non-compliances at latest report read
1immediate action notices
0registration conditions

Inspection of 5 March 2026 — Inspection Report

Full report (PDF, Tusla)

Immediate action notice. 05 March 2026 An immediate action notice w as issued to the registered provider to respond to a significant risk found under

Regulation 23 — Safeguarding health, safety and welfare of child

  • Immediate Action Notice General Safety: 1. On the 05 March 2026 an immediate action notice was issued to the registered provider that posed a risk of a burn injury. The surface of radiators in the Playful Tigers room, the Happy Monkeys room, the Baby room and the Sleep room adjacent to the Baby room measured in excess of the recommended temperature of 50 ° Celsius. The radiators were accessible to the pre -school children in each of the care rooms. The surface measurements of the radiators are detailed in the box below: Room Names: Radiator Surface Temperatures: Baby Room: 53 °Celsius Baby Sleep Room: 68.6 °Celsius Happy Monkeys 55.4 °Celsius Playful Tigers 51.2 °Celsius Infection Control: 2. Four mattresses in the standard sized cots did not have wipeable protective covers. This posed a potential risk of cross infection. Action submitted by the Registered Provider
Provider's corrective action:
  • General Safety: 1. After the inspection 05 March 2026. The registered provider purchased, installed and secured to the wall radiator covers to rectify the risks set out in the safety immediate action notice. The registered provider removed the portable radiator. Going forward a daily risk assessment will be completed. The addition of the radiator covers has been added and recorded for review on the service’s risk assessment. Infection Control: 2. A spare wipeable mattress was placed in one cot after the inspection and three more wipeable mattresses have been ordered and will be placed in cots once received. A record of the manufacturer's instructions and guidelines will be retained, and time frame as and when to replace the mattress will be adhered to or replaced if in state of disrepair

Found compliant: Regulation 9, 11, 19, 25, 26, 28, 29, 30.

Inspection of 11 February 2025 — Inspection Report

Full report (PDF, Tusla)

Regulation 29 — Premises

  • (c) The room temperatures in the baby room, the toddler room, the playful tiger room and the happy monkey’s rooms were not maintained within the recommended levels of 18 to 22 °Celsius. The registered provider stated that the boiler heating system was not working and needs to be replaced, and the service is awaiting a maintenance person to resolve this issue. It is acknowledged that an electric heater was provided in each room, and the children were dressed in warm clothing. The following room temperatures were recorded: Name of Rooms Room Temperature Measurements: The Baby Room 16.4°Celsius The Toddler Room 13.4°Celsius The Playful Tigers 16.8°Celsius The Happy Monkey’s 16.9°Celsius
Provider's corrective action:
  • (c) The boiler has been replaced and is functioning effectively. The boiler will be serviced to ensure any issues will be foreseen and dealt with as soon as possible

Found compliant: Regulation 9, 11, 16, 19, 23, 25, 30.

Inspection of 1 May 2024 — Inspection Report

Full report (PDF, Tusla)

Regulation 9 — Management and recruitment

  • Two references with a record of validation were not available in respect of one adult working in the service. (7) (a)(b)(c) There was no documented evidence to indicate that staff had received induction training when they commenced working in the service which would include having read and understood the policies and procedures of the service. There was no evidence of training undertaken in the Child Care Act 1991 (Early Years Services) Regulations 2016 and Childcare Act 1991 (Early Years Services) (Amendment) Regulations 2016
Provider's corrective action:
  • (2)(a)(b) & (7)(a)(b)(c) Corrective and Preventive Action The two references were received and validated. A new training co-ordinator has been appointed and a training roster has been set up within the setting to ensure all staff are up to date with mandatory training. One on one meetings were held on 21-5-24. All policies and procedures were sent by email on 13-5-24. At the one-on-one meeting staff singed that they had received and read the polices and procedures of the setting and a full induction check list was done with each staff member using the attached template

Regulation 11 — Staffing levels

  • On the 30 April 2024 an adequate number of adults did not work directly with the children attending the pre-school service at all times
  • On the 30 April 2024 the adult to child ratio was not maintained at all times in the following rooms: Room Names: Number and Age Range of Children Present Type of Service Required: Required Adult to Child Ratio Adults Present Adults Required Baby Room 1 (0-1 years) 6 (1-2 years) FDC/T 1:3 (0-1 years) 1:5 (1-2 years) 1 adult 2 adults Playful Tigers Room: (12 onwards when sessional service finishes) 9 (3-6yrs) FDC/PT 1:8 (3-6 years) 1 adult 2 adults Happy Monkeys Room: (12 onwards when sessional service finishes) 9 (3-6yrs) FDC/PT 1:8 (3-6 years) 1 adult 2 adults
Provider's corrective action:
  • (1)(2) Corrective and Preventive Action Since the inspection, two staff who work half days have agreed to extra hours when needed to ensure ratios are adhered to at all times during scheduled and unscheduled days off. The service has also hired a relief staff member that will work with the after -school children and in the kitchen, which relieves qualified staff to cover a room when other staff are absent

Regulation 16 — Record in relation to pre-school service

  • Evidence of a staff roster to outline each staff members start time, finish time, break time and who covered their break on a daily basis for the 30 April 2024 and the previous week was not available on request. It is acknowledged that the registered provider had a staff roster on the second day of inspection 01 May 2024. (j) The service’s 2023/2024 medication administration record book was reviewed, and the records of medication administered to a pre-school child attending the service were reviewed. Of the five records reviewed three records did not detail signed parental consent for prescribed medication. (k) Records of accidents, injur ies or incident s involving the children attending the service were not consistently recorded as per the service policy. The details were recorded in a record book and a diary. T he registered provider stated that the accidents, injuries or incidents are reported verbally, and that the records do not detail a parental signature as per the policy and this was evidenced in the records reviewed
Provider's corrective action:
  • Corrective and Preventive Action Staff roster is now in place and displayed weekly All staff are now informed on the proc edures to follow when a child attends with an antibiotic or any other medication and the same applies for the accident and injuries book. Preventive Action Staff roster will be updated weekly. The manager will monitor both books daily

Regulation 19 — Health, welfare and development of child

  • Basic Needs of Children: 1. Privacy was not afforded to the children who used the sanitary facility on the first floor. The children attending the two care rooms were visible while they used the toilets. The toilet cubicles did not have doors to maintain the children’s dignity and hygiene
Provider's corrective action:
  • Basic Needs of Children: Corrective and Preventive Action 1. A photograph of new doors on the toilet cubicles were submitted. Preventive Action 1. By putting up the doors it will maintain the children’s privacy

Regulation 23 — Safeguarding health, safety and welfare of child

  • Infection Control: 1. The sleep room adjacent to the Baby room was used inappropriately to store a buggy, an infant bouncer seat, and cots were used to store children’s equipment when not in use. This posed a risk of cross infection. 2. Reconstituted powdered infant formula was not prepared at home and not stored correctly in the service’s refrigerator in accordance with best practice guidance from The Food Safety Authority of Ireland . This practice posed a risk of illness in infants. 3. The children’s soo thers were not sterilised in an appropriate manner. This posed a risk of cross contamination. 4. The toilet and the sink in the sanitary facility adjacent to the Baby room on the ground floor was inaccessible. A nappy changing unit was placed over the sink and blocked access to the toilet. 5. A nappy disposal bin with soiled nappies and waste was placed on the toilet in the sanitary facility adjacent to the Baby room. This posed a risk of cross infection as staff had the handle the lid of the bin when disposing of waste rather than use the foot pedal. Administration of Medication: 6. Two of the five records recorded in the Administration of Medication book did not detail written parental consent prior to the prescribed medication being given to children. This posed a risk to the safe administration of medication to children. Action submitted by the Registered Provider
Provider's corrective action:
  • Infection Control: 1. The sleep room layout was reviewed, and unnecessary equipment was disposed of. Children’s belongings are now stored in clear labelled and sealed boxes. No equipment is stored in cots. A photograph of the room was submitted. 2. Parents now make up the bottles at home and these are stored in the fridge. 3. A steriliser has been purchased and each child has an individual box for storage. 4. One nappy changing facility is available for eleven children who require nappies. 5. Nappy bin is placed on the floor. No evidence Preventive Action This will be closely monitored by the staff in the baby room. We will follow this procedure going forward. Daily sterilising will be carried out each day. Administration of Medication: 6. Photograph of completed records submitted

Regulation 25 — First aid

  • A person with up-to-date training in first aid was not available to children at all times during the hours of operation of the service. It is acknowledged that two adults who were present on inspection held a record of up to date First Aid Response (FAR) training, however during school collection times daily, these adults are not available in the service to attend to a child in the event of an emergency as they were not in the service as they were on school collections
Provider's corrective action:
  • Corrective and Preventive Action Corrective Action FARS training was completed by a third staff member in June 2024 and a copy of the certificate was presented at the regulatory compliance meeting. Preventive Action On the next available date, the service will be sending another member of staff on FAR training

Regulation 29 — Premises

  • (d) A hole was observed on the ceiling in the Toddler room. The registered provider stated that a plasterer was booked to fix the ceiling on the 03 May 2024
Provider's corrective action:
  • (d) Corrective and Preventive Action The hole was filled in and painted on the 3rd of May 2024

Regulation 30 — Minimum space requirements

  • On the 30 April 2024 and on the 01 May 2024 adequate space was not provided for the children in attendance in the Playful Tigers and the Happy Monkeys rooms. The following table illustrates non-compliances relating to space requirements: Room Names: Number and Age Range of Children Present Type of Service Required: Space Required Per Child: Total Space Available in Care Room: Total Space Required in Care Room: Playful Tigers Room 9 (3-6yrs) FDC/PT 2.3 m (3-6yrs) 18.25 m² 20.7 m² Happy Monkeys Room 9(3-6yrs) FDC/PT 2.3 m (3-6yrs) 15.8 m² 20.7 m²
Provider's corrective action:
  • During the regulatory compliance meeting and a subsequent written response the registered provider confirmed “that children have finished in the service in June 2024 and that the space and ratio requirements will be adhered to going forward”

Found compliant: Regulation 10, 26, 28, 32.

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