Creche Inspection Reports

Glen Outdoor

Sessional · 0 - 6 Years · Letterkenny, Donegal · Tusla ID TU2015DL138 · Registered since 1 January 2026

An inspection records what inspectors saw on one day; services respond with corrective actions — how to read this.

4published inspections
3non-compliances at latest report read
0immediate action notices
0registration conditions

Inspection of 3 February 2026 — Inspection Report

Full report (PDF, Tusla)

Regulation 9 — Management and recruitment

  • Four references in respect of one staff member and one student had not been validated by the registered provider prior to the adults working directly with the preschool children
Provider's corrective action:
  • In a written response the registered provider stated: References were immediately obtained and validated all outstanding references for the adults identified in the report. Reference checks were reviewed to ensure they were satisfactory and appropriately documented. Confirmation has been placed on each personnel file to verify that references have now been checked and validated in line with regulatory requirements. The manager will review and sign off on personnel files prior to start dates. Personnel files will be audited quarterly to ensure ongoing compliance with regulatory requirements

Regulation 23 — Safeguarding health, safety and welfare of child

  • General Safety: 1. In the outdoor area, a tyre swing was identified to be a hazard as a safety rope had become loose, forming a loop which could pose a risk to a child. This was brought to the attention of the registered provider who rectified the issue immediately. 2. The windows on the ground floor of the service had no restrictors in place posing a risk of safety to the preschool children. 3. In the toddler sleep room, a nail had become loose from a fixture and was protruding from the wall. A cot was placed beside this wall which could potentially be accessed by the toddler. This was brought to the attention of the registered provider who ensured this cot was not in use until the matter was rectified. 4. A child was placed in a highchair which had no safety harness in place, posing a risk of safety to the preschool child. 5. Shaving foam was stored in the care room. Shaving foam is not permitted in early years services as it could be ingested by children. It is acknowledged that the registered provider stated it was in use for arts and crafts. Infection Control: 6. The nappy bin did not have the required working foot pedal, which resulted in the adults using their hands to dispose of nappies resulting in a risk of cross infection. 7. Water temperatures were recorded at 12.9°c which is below the recommended temperature for effective hand hygiene, posing a risk of infection. This non-compliance was identified on the previous inspection on the 20 April 2025 where measures taken by the registered provider failed to prevent a reoccurrence. 8. Soft furnishings in the outdoor shelters were worn and visibly dirty, posing an infection control risk. Safe Sleep: 9. Four cots in a sleep room where not the recommended 50cms apart. This could lead to infection and control risks for the preschool children. Action submitted by the Registered Provider
Provider's corrective action:
  • General Safety: In a written response the registered provider stated: 1. The registered provider immediately secured and adjusted the safety rope on the tyre swing to remove the loop and eliminate the potential hazard. Visual safety checks will be completed daily. 2. Window restrictors have been installed on the ground floor windows. 3. Nail has been removed and the wire secured. 4. The highchair without a harness was immediately removed from use. New highchairs, each fitted with fully functional safety harnesses, were purchased and put into use for all children. Safety checks have been introduced. Staff have been reminded that all children must be secured in highchairs using the provided harness at all times. Daily equipment checks have been introduced to verify that all highchairs remain in safe working order. Any damaged or incomplete highchair will be removed immediately and reported to management for replacement. 5. Shaving foam removed. A policy review has been completed to ensure all art and craft materials are safe, non-toxic, and suitable for young children. Staff have been reminded not to use any materials that could pose a risk of ingestion or harm Infection Control: 6. Bins have been replaced with pedal foot operated bins. 7. The boiler has been fixed. 8. Soft furnishings have been removed. Safe Sleep: 9. One cot has been removed from the room and remaining cots have been placed 50cm apart. This will be monitored

Regulation 29 — Premises

  • (c) The service was not adequately heated as follows: • The temperature in the dining room was recorded to be 13.4°C at approximately 12 midday. This is below the recommended room temperature of 18°C to 22°C. Some staff and preschool children were wearing hats and coats in the dining room during morning snack and again at lunch time. • The room temperature the sleep room was below the recommended guidance of 18°C to 22°C. The temperature in the sleep room at 11:23am was recorded as 12.8°C. (d) The wooden teepee in the outdoor area was not maintained or cleaned appropriately. The internal wall linings showed signs of wear and tear and some parts where ripped. The teepee was visibly dirty and had a build-up of green algae both inside and outside. There was a build-up of dust and cobwebs on the ceiling on the teepee
Provider's corrective action:
  • In a written response the registered provider stated: (c) Temporary heating measures were put in place immediately, including portable heaters where safe and appropriate, to ensure staff and children remained warm. The central heating system and boiler are being fully inspected and repaired to ensure consistent heating throughout the service. Heck lists have been out in place to ensure the morning staff checks the system. The central heating system and all radiators will continue to be regularly serviced and maintained to prevent recurrence of heating issues. (d) The entire teepee was power-washed to remove algae, dirt, dust, and cobwebs

Found compliant: Regulation 11, 16, 17, 18, 21, 24, 27.

Inspection of 30 April 2025 — Inspection Report

Full report (PDF, Tusla)

Regulation 9 — Management and recruitment

  • (2)(a) The reference from a past employer for one staff member did not correspond with the recorded employment history submitted by the employee. This employment was not mentioned in their history of past employments
Provider's corrective action:
  • (2) (a) Management spoke to the employee regarding missing reference, it was added onto the CV. Going forward management will ensure when ringing references to make sure it is noted in employees CV also

Regulation 16 — Record in relation to pre-school service

  • (i) A written record of the details of staff rosters was unavailable when requested by the inspector. The inspector requested a copy of the planned roster for the current week. The registered provider stated that staff work the same hours every week
Provider's corrective action:
  • (i) A roster has been done up one month in advance. By having rota done one month in advance, it will ensure no week is missed

Regulation 23 — Safeguarding health, safety and welfare of child

  • General Safety: 1. Two of the posts holding the boundary fence at the bottom of the play aera were loose and in need of repair to prevent them falling and causing a gap which children may pass through. 2. Records detailing the attendance of each preschool child were not maintained accurately in relation to children’s arrival and departure time to and from the service. A review of the attendance records at 12.50pm demonstrated that three children had not been signed out on departure and two children were not signed in as present in the service. This poses a risk that children may be unaccounted for in the event of an emergency evacuation. Infection Control: 3. There was no warm water for adequate handwashing in the children’s wash hand basins outdoors. The temperature recorded was 12.9°C, 12.5°C and 13.0°C which is inadequate for effective hand washing. This is a recurring non-compliance from the previous inspection on 8 October 2024. 4. There was no waterproof covering on two of the cot mattresses used for children’s sleep. 5. While it is acknowledged that there were individual storage boxes for children’s soothers, there was one soother in a cot which was not stored in a clean, hygienic condition prior to use. Safe Sleep: 6. While it is acknowledged that staff were observed carrying out physical checks on sleeping children at no more than 10-minute intervals, the records maintained did not adequately detail the check having taken place. Staff recorded the time the child was placed to sleep and the time they wakened up. The record then stated that the child ‘was checked every 10 minutes and their colour, breathing and position was...’ Action submitted by the Registered Provider
Provider's corrective action:
  • General Safety: 1. More posts were added on to the fence to ensure stability. The back fence was added to our daily risk sheet, to make sure it checked daily. 2. All staff were reminded to check children in and out as they arrive and leave. Each staff now has their own tablet to view and update records. Management will call through every morning on walkie talkies to remind staff about checking in/out. Infection Control: 3. The boiler was serviced and the temperature will be checked regularly. The boiler will be serviced regularly. 4. All staff were reminded when making beds, to ensure a mattress protector and sheet is on. Extra bedding was purchased to have an overflow. 5. Instead of leaving the dummy in the bed as comes in and out daily staff will make sure its stored in container the same as everyone else’s. Management will check in mornings to make sure the dummy is stored away correctly. Safe Sleep: 6. A sleep record book was purchased and is now being used alongside the app

Found compliant: Regulation 11, 19, 27.

Inspection of 8 October 2024 — Inspection Report

Full report (PDF, Tusla)

Regulation 9 — Management and recruitment

  • (2) (a) (b) Three validated references from a past employer or another source in the absence of past employment were not available for three adults employed in the service. (d) One adult did not have evidence of the required qualification deemed by the Department of Children, Equality, Disability, Integration and Youth (DCEDIY) to meet the regulatory requirement for working with preschool children
Provider's corrective action:
  • In a written response the registered provider stated: (2) (a) (b) References were received and validated. I will Ensure when employing all staff that correct paperwork is all gathered before starting on the grounds. (d) Remove worker as a key worker to an assistant in the room, removed myself from the ecce side to ensure ratio stay correct in wobbler toddler area. The adult has applied to complete level 5 childcare. In the future I will double check all staffing levels on early years have to ensure they are matched

Regulation 23 — Safeguarding health, safety and welfare of child

  • General Safety: 1. A gate leading to an area of nettles was unsecure on the day posing a safety risk to children if they entered this area. 2. A swing for young children was secured to a branch of a tree, not in line with the manufacture’s instruction. It is acknowledged that this was removed once brought to the attention of the person in charge. 3. A broken wooden pole with sharp splinters exposed posed a risk of injury to the preschool child. 4. A wooden pallet used as a temporary stage was unsecure and posed a tripping risk, when brought to the attention of the person in charge it was removed. Infection Control: 5. Water temperatures in the outdoor sanitary facilities were recorded at 14.1°c on the day which is ineffective for effective hand hygiene. Action submitted by the Registered Provider
Provider's corrective action:
  • In a written response the registered provider stated: General Safety: 1. Gate was closed over and a padlock is now in place. This will be added to our daily risk assessment. 2. The swing was removed. 3. The wooden pole was removed. This will be added to the risk assessment each morning. 4. This pallet was removed. Infection Control: 5. The water had not been turned on that morning. The water will be turned on each morning

Regulation 27 — Supervision

  • On the day of inspection between 13:45 and 14:15, four children over two years of age were asleep on floor mats in a designated sleep room. No adult remained in the room with the preschool children, therefore the children had no adult supervision as they slept
Provider's corrective action:
  • In a written response the registered provider stated: Corrective and Preventive Action I have made up a weekly timetable between staff to ensure someone is with the sleepers at all times. I will ensure correct staff, ratio every day to allow a staff member to be in supervising the children while sleeping

Found compliant: Regulation 11, 15, 16, 20, 25, 26, 28.

Earlier inspections

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