# Giggles Childcare Services, Passage West — inspection reports and findings > Giggles Childcare Services (Passage West, Co. Cork): what Tusla inspections found — 3 published inspection(s), non-compliances and the provider's corrective actions. ## Giggles Childcare Services Sessional · 0 - 6 Years · Passage West, Cork · Tusla ID **TU2015CC164** · Registered since 1 January 2026 An inspection records what inspectors saw **on one day**; services respond with corrective actions — [how to read this](/methodology.md). #### Inspection of 15 May 2024 — Inspection Report Full report (PDF, Tusla) ##### Regulation 11 — Staffing levels - (8)(a) The inspectors noted that on the day of inspection there was only 1 adult on the premises between 7.30am and 8am. The roster for the week commencing 13 May 2024 was assessed and demonstrated that there was 1 adult rostered to be on duty single handedly for the time between 7.30am and 8am daily which did not meet the requirement of at least 2 adults being on the premises at all times - The registered providers responded on 7 June 2024 to state that the service has reverted to its registered hours of operation, from 8am to 6pm with 2 adults on the premises at all times during these hours of operation ##### Regulation 23 — Safeguarding health, safety and welfare of child - Infection Control: 1. On the day of inspection two sleep mats in the Montessori room were torn and the foam layer visible. Therefore, these mats were not readily cleanable, and this may lead to the spread of infection. The deputy person in charge advised they were aware of this, and new mats were on order, awaiting delivery. Action submitted by the Registered Provider - & supporting documentation submitted Infection Control: 1. The registered providers responded on 7 June 2024 to state that the two torn sleep mats were removed and did not require replacing as sufficient sleep mats were available for the numbers of children in attendance. Documentary evidence was not submitted/required. Summary Comment The response submitted by the registered providers was assessed and deemed to meet the regulatory requirements of this regulation ##### Regulation 25 — First aid - On the day of inspection, an adult with up-to-date training in first aid response (FAR) was not available on the premises between the time of 7.30am and 8am when the service was operational. On assessment of the records, it was evident to the inspectors that no adult with training in FAR was on the premises between 7.30am and 8am on the morning of 13 May 2024. The records also demonstrated that the named adult proposed to be on duty between 7.30am and 8am on the 16 May 2024 would not have training in FAR - The registered providers responded on 7 June 2024 to state that the service has reverted to its registered hours of operation and that FAR trained staff are present during the hours of operation from 8am to 6pm ##### Regulation not named in the report text - (1) On the day of inspection, the service was found to be operating outside its registered hours of 8am to 6pm. The staff roster, children’s attendance records and discussion with staff evidenced that the service operated from 7.30am. The records showed that three children and 1 staff arrived at 7.30am on the day of inspection. This change in the hours of operation was not notified to the registration office of Tusla. The inspection focused on an examination of compliance under regulations 9, 11, 19, 20 ,23, 25 and 29; however, on inspection additional non-compliance which posed a risk was identified under Regulation 8 These findings are outlined within the relevant regulation within this report. Inspection findings are documented in the inspection report which is first issued in draft format to the service with an opportunity to respond to any findings. Where statutory requirements are identified as not being met, the registered provider must demonstrate how they have rectified the non-compliance and will prevent any non - compliance from re occurring. The Corrective Action and Preventive Action plan (CAPA) will be used to inform decisions about compliance with regulatory requirements. Where the registered provider fails to meet the statutory requirements an escalation process may be commenced. The inspectorate reserves the right to edit responses received for reasons including clarity, completeness and compliance with administrative and legal processes. The contents of the report are compiled by the inspectorate body. Acknowledgments The inspectors wish to acknowledge the cooperation of the registered provider, deputy persons in charge, staff and children who were present on the day of the inspection Found compliant: Regulation 9, 19, 20, 29. #### Inspection of 25 September 2023 — Inspection Report Full report (PDF, Tusla) ##### Regulation 20 — Facilities for rest and play - (1) (b) Appropriate floor beds were not in place for children under 2 years who were observed to sleep in Toddler B room, aged 18 to 24 months. These stackable beds are deemed developmentally inappropriate for use by children under 2 years. A floor level bed, with a solid base and rigid or semi rigid sides is the only permissible alternative to a standard cot for children aged under 2 years for sleep. A floor bed must be fitted with a firm, entirely flat, waterproof, and breathable mattress. Children under 2 years using floor beds must have sleep plans, with incorporated risk assessments and written parental agreement for their use - (1)(b) The registered providers stated at the regulatory compliance meeting, that children under 2 years would only sleep in a standard cot or approved floor bed ##### Regulation 23 — Safeguarding health, safety and welfare of child - Infection Control: Several infection control issues were observed on the day of inspection which may lead to the spread of infection: 1. A child’s potty was observed to be on the floor in a care room. The manager stated it was there for use in the room by a child who was toilet training. This practice may lead to the spread of infection. 2. Handwashing was not observed prior to dinner by children. Hand sanitiser was used. Hand washing prior to meals is a requirement for infection control purposes. 3. Staff were observed using tea towels to dry their hands and to use the same cloth to dry children’s plates and cups. 4. Communal hand towels were in use in the children’s toilets for children to dry their hands which may lead to the spread of infection. 5. A staff member was observed to clean a child’s runny nose with a face cloth and not to dispose of the face cloth appropriately, as it was left in the sink, which may lead to cross infection. 6. The pedal mechanism on the nappy bin in the sole nappy area was broken and there was a strong malodour of nappies in this room. 7. There were no pedal bins in place in the children’s toilets. General Safety: 8. The wooden arts and craft shelving unit in the Montessori room was splintered as was a red wooden bookshelf unit in Toddler room A, which could pose injury to a child. 9. The window area in toddler B room had exposed plaster and the mesh underneath was visible and readily accessible to a child. This could potentially cause injury or damaged flakes of plaster may potentially be ingested causing harm. Safe Sleep: 10. Two cots in the baby sleep room were positioned too close together without the 50cm between them as required for infection control. 11. The mechanical vent in the internal baby sleep room was dusty which may impede its effective use and impact the spread of infection. Action submitted by the Registered Provider ##### Regulation 29 — Premises - (e ) 1. Insufficient nappy changing facilities were in place. The service did not have one nappy changing unit and 1 wash hand basin for every 11 children in nappies. There was one nappy changing area in the service with two mats and one sink. A second sink was required for the 19 children in nappies present on the day of inspection. 2. The service had 1 adult toilet and sink for 10 adults present in the service on the day of inspection. A ratio of 1 to 8 is required for adults. Therefore 2 adult toilets and sinks were required - 1. The registered providers stated at the regulatory compliance meeting that a second sink will be installed and they have made arrangements with the plumber to install this in the nappy changing area and are awaiting confirmation of his available date to complete this work. 2. The registered providers stated at the regulatory compliance meeting that they are changing use of one children’s toilet to an adult toilet to comply with the requirement to have 1 to 8 toilets for adults in the service Found compliant: Regulation 9, 11, 19, 26. ### Earlier inspections - 13 July 2026 — Inspection Report ### Other services in Cork - [Glanmire Childcare](/creche/glanmire-childcare-glanmire.md) Glanmire - [Gleann na Phreachain Pre-School](/creche/gleann-na-phreachain-pre-school-glenville.md) Glenville - [Gogginshill Childcare](/creche/gogginshill-childcare-ballinhassig.md) Ballinhassig - [Great Beginnings Montessori](/creche/great-beginnings-montessori-innishannon.md) Innishannon - [Ilen River Playschool](/creche/ilen-river-playschool-skibbereen.md) Skibbereen - [Le Cheile Family Resource Centre (Mallow) Ltd](/creche/le-cheile-family-resource-centre-mallow-ltd-mallow.md) Mallow - [Muin Vincents](/creche/muin-vincents-cork.md) Cork - [St. Mary's Pre School](/creche/st-mary-s-pre-school-enniskeane.md) Enniskeane - [Classes Childcare](/creche/classes-childcare-cork-2.md) Cork - [Ballyellis Childcare T/A Quality Childcare](/creche/ballyellis-childcare-t-a-quality-childcare-mallow.md) Mallow [Alert me when a new report is published](/help.md) · [Dated report on this service — €19](/report.md) --- Página: https://creche-inspection-reports.pages.dev/creche/giggles-childcare-services-passage-west/ Fonte: Tusla Early Years Inspectorate Recolha: 2026-09-11