Inspection of 18 September 2024 — Inspection Report
Regulation 15 — Record of pre-school child
- (1) The registered provider did no ensure files that the information required under (h)-(i) were maintained for each child. Evidenced by the following: o Eight children’s records did not have their children’s registration record fully completed. Part (1)(h) record of immunisations, if any, received by the eight children had been left blank. o There was no written parental consent for appropriate medical treatment on two of the children’s registration records. Parental consent is required in the event of a medical emergency
Provider's corrective action:
- Corrective Action The service has updated the Parental Consent form with the immunisation record part and given all parents a printed copy to sign. All Parental Consent forms are now signed and are in the children’s folder. Preventive Action Management will make sure that parents fill out all children's records and parents will not be allowed to join service until all relevant documentation has been fully completed
Regulation 16 — Record in relation to pre-school service
- (k) A sample of twelve accident and incident records were reviewed; four records were not completed with the following information. o Two accident and incident records did not include the signature of the parent. o Two accident and incident records which included the parent’s signature however these records did not include the date the parent had signed. A similar non-compliance was observed during the previous inspection in March 2023 and the corrective and preventive actions have not been sustained
Provider's corrective action:
- Corrective Action Management had a meeting with the team to talk about the accident and incidents and went through all the information that needed to be included on the form, to make sure that staff know how to fill out the form. It was explained that the parents need to sign and date this form. Preventive Action Management will make sure that during the training days, one of the topics will be “accident and incident reports,” where management will go through which part of the document to explain how to fill it out. Any new team members joining this year will have this as part of their initial training
Regulation 19 — Health, welfare and development of child
- (1)(b) There was evidence to show that the staff did not attend to the children’s needs promptly and adequately during the inspection. The following was observed: 1. A child aged 2-3 years was observed to have a wet top after water play at 10.50am. There were no aprons offered during water play time and the child was observed to go home after 12pm with the wet top unchanged. Wet clothes can cause a child to feel discomfort. 2. During snack time at 10.15am a child aged 3-4 years who did not bring a snack from home was left waiting for an alternative snack. The child was observed to ask staff numerous times for their snack. It was only when the child asked the person in charge at 10.29am that the child was served a snack at 10.31am. 3. At going home time at 12.02pm a child was observed in a physical alternation with another child; the child became upset and while the staff comforted the child who was upset, they did not address the behaviour of the other child. The child continued to be physical with the other children, throwing balls at them. Children should be supported by giving them strategies that can help them to control their own behaviour and limit the impact on other children as per service policy. 4. There was evidence the staff did not follow their own ‘Healthy Food’ policy. A child was observed to drink a fizzy drink brought into the service from home. This is at variance with the service’s ‘Healthy Food’ policy which states ‘we do not allow fizzy drinks in the service’
Provider's corrective action:
- Corrective Action 1. The manager had a meeting with the team, and one of the topics was “wet clothes.” To reinforce that children, need to wear aprons when playing with water and change their clothes if they get wet. 2. The manager had a meeting with the team, and one of the topics was “lunchtime.” To reinforce that when a child does not bring food, we provide something to that child. In our kitchen, we have fruits, crackers, breadsticks, and rice cakes 3. Management created a behaviour management plan for the child and shared it with the family and since then we have been working on this plan. Management also had a meeting with the team to talk about children's behaviour and how it is important to observe and act on any negative changes in children’s behaviour. 4. Management sent an email to all parents to reinforce all kinds of food that children are not allowed to bring to school. Management also talked with all teachers about it, how to proceed in this case, by giving the child another option and send that food or drink back to home and talk to the parents. Preventive Action 1. Management will talk about the above topic during the first team meeting before the start of the new school year. Any new team members joining this year will have this as part of their initial training. 2. Management will talk about the above topic during the first team meeting before the start of the new school year. Any new team members joining this year will have this as part of their initial training. 3. Management will e xplain to the team how the behaviour management plan works before starting the new school year to make sure that they are aware of all the procedures that we follow in situations of alternating behaviour. 4. Management will send the Healthy Food policy to all parents before the school year starts and also an email to explain to them what kind of food they are not allowed to bring
Regulation 23 — Safeguarding health, safety and welfare of child
- General Safety: 1. There was a cleaning spray and hand sanitizer stored in a box accessible to children in the Pod 1 Room. This posed a risk of injury to children. A similar non-compliance was observed during the previous inspection in March 2023 and the corrective and preventive actions have not been sustained Infection Control: 2. Perishable snacks such as milk, boiled eggs, yoghurt and cheese brought by the children from home for morning snack time were not stored in a fridge, this increases the risk of bacteria multiplying to levels which could result in illness in young children. This was a non-compliance during the previous inspection in March 2023 and the corrective and preventive actions have not been sustained. 3. The hand paper towels in the sanitary area were not hygienically dispensed and were observed to be repeatedly dropped on the floor during hand washing time. This posed a risk of cross infection. 4. The paint on the surface of the nappy changing unit was visibly worn and stained making this area not wipeable. This posed a risk of cross infection. 5. Two nappy lotion creams were stored in a box and were not individually labelled with the child’s name. This posed a risk of cross infection. Administration of Medication: 6. The service did not have a comprehensive individual medical care plan to identify the actions to take in the event of an emergency for a child who had an identified allergy. The medical care plan included only the child’s name, the allergy and the nature of the allergic reaction. This was a non-compliance during the previous inspection in March 2023 and the corrective and preventive actions have not been sustained. Fire Safety: 7. Staff in Pod 2 were not aware of the procedure to follow during a fire evacuation and advised the Inspector that they would bring the children through the building and out the main door of the service. The fire evacuation plan instructs staff to use the nearest exit to evacuate. A designated emergency exit is present in the hall where Pod 2 is based. 8. The details of the attendance of the children were not accurately recorded on the attendance log at the children’s going home time between 12.09pm and 12.30pm. A staff member was observed to mark all children out at 12.15pm on the electronic attendance log. The staff member advised the inspector that once the children had gone home the attendance records would be updated to reflect real times of children’s departure. Contemporaneous accurate attendance logs must be maintained to support the safe evacuation of children in an emergency. A similar non-compliance was observed during the previous inspection in March 2023 and the corrective and preventive actions have not been sustained. Action submitted by the Registered Provider
Provider's corrective action:
- General Safety: Corrective Action 1. The cleaning spray and hand sanitiser are no longer in the classroom, the service keep them in the storage room in the hall. Preventive Action 1. Management will make sure the new staff will know that the service keeps all the cleaning products in the storage room. Infection Control: Corrective Action 2. Every morning the manager puts milk, yoghurt, cheese and any kind of food that needs to be kept in the fridge, in case of the manager's absence another staff will do it. 3. The service has installed a new blue roll dispenser in the children’s toilet. 4. The nappy changing unit was sanded and painted with washable paint. 5. All nappy lotion creams are labelled with the child’s name. We also talked about this in the meeting on 21/10/2024. Preventive Action 2. This point was discussed in the meeting on 21/10/2024. It will be one of the points to be explained in our first team meeting at the beginning of the year. Any new team members joining this year will have this as part of their initial training. 3. Management will make sure that we will have the dispenser working properly in the children’s toilet. 4. Management will check the nappy changing unit to see if it needs any repair and check if it needs to be painted before starts the new school year. 5. Management will make sure that the team knows that all individual items need to be labelled. Any new team members joining this year will have this as part of their initial training. Administration of Medication: Corrective Action 6. Management sent the Allergy Risk Assessment back to the family that needs to finish filling in the form and management will make sure that all forms are filled in with all required details. Preventive Action 6. Management will make sure that all forms will be filled in with all information. Parents will not be allowed to join the service until all relevant documentation has been fully completed. Fire Safety: Corrective Action 7. The service did first fire drill on 27/09/2024 with the two pods separately to show the new staff the fire evacuations procedure in case of a fire, staff are aware that we use the door in the hall to go to the assembly point. 8. On the next day of the inspection, staff started bringing the tablet or phone outside to record the correct time all children leave. Management will also reinforce it in the meeting on 21/10/2024. Preventive Action 7. The service will do a fire drill with the team during the training week, to make sure that everyone is aware of how to proceed in case of a fire. 8. Management will make sure that any new staff will be aware to bring the tablet or phone outside to record the children’s attendance and we will also have this topic in our training day
Regulation 26 — Fire safety measures
- (4) There was no evacuation plan displayed on the wall in Pod 2 room and staff were not aware of the correct evacuation route to use in the event of an emergency evacuation. Due to the layout of the service this room is disconnected from the hallway where the fire procedures were displayed. This non-compliance was observed during the previous inspection in March 2023 and the corrective and preventive actions have not been sustained. Evacuation plans need to be displayed in a conspicuous place to ensure staff and children can exit without delay in the event of an emergency
Provider's corrective action:
- Corrective Action Management displayed a new evacuation fire procedure on the board, on the day of the inspection we had a child-friendly fire procedure evacuation displayed on the board. Preventive Action Management will make sure that we have both fire evacuation procedures displayed on the board in the hall
Found compliant: Regulation 9, 11, 20, 28, 29.