Eight records did not contain all the information required as follows: (b) Three records did not have the date on which the child first attended the service. (g) Three records did not contain details of the child’s medical practitioner. (h) Two records did not contain the immunisation records of the child
Provider's corrective action:
(b,g,h) Prior to the Inspection, all parents were emailed to provide updated immunisation records for their children. All updated booking forms have since been collected and are now on file. A periodic schedule is in place for the centre management team to review children’s records are completed in full and all relevant information is up to date
Regulation 16 — Record in relation to pre-school service
(i) A roster was available and given to the inspectors upon arrival to the service, however it did not document the names of staff that were working on the day of inspection. A staff member from another branch arrived at 11.30am to assist in the service. When asked, the manager was not informed prior to the inspection that this member of staff was due to arrive and was therefore not noted on the roster. It is acknowledged that a roster detailing all of the staffing in the service on day two was given to the inspectors upon their arrival
Provider's corrective action:
On the morning of the inspection, a staff member had contacted the centre to say that they were unable to attend work. A relief member from another centre was organised by a member of Operations team to cover this absence, and as the manager was facilitating the Inspection. The staff roster was updated that afternoon. Where required, staff rosters will be updated daily to include staff absences due to illness
Regulation 23 — Safeguarding health, safety and welfare of child
General Safety: 1. A broken chair was observed in the ECCE room on the first day of inspection which could cause injury to a child if used. It is acknowledged that the chair had been removed on the second day of inspection. Infection Control: 2. There was a soiled nappy observed on the counter in the pre-school sanitary accommodation. The inspectors observed the soiled nappy left for over an hour which caused a malodour in the area. Children were also observed accessing the sanitary accommodation independently during this time. 3. The refrigerator in the ECCE room which was used to store the children’s lunches which contained perishable items was not working, the temperature was recorded at 18.4o Celsius and the inside of the fridge was observed to be unclean. There were long strands of hair, and a build up of dirt and food particles observed in the refrigerator. The high temperature could cause tummy upset as the perishable food is not kept at the required temperature prior to consumption. 4. In the ECCE and Junior Preschool rooms there were gaps in the wooden flooring which had a build-up of dirt and debris. 5. In the ECCE, Preschool and Junior Preschool rooms the lacquered surfaces on some tables was chipped in parts which can’t be effectively cleaned. 6. The tables in the ECCE room and parts of the flooring in the Junior Preschool rooms had a sticky residue on them which had not been cleaned effectively. 7. The sanitary accommodation in between the Junior Preschool and ECCE rooms was not clean on the first day of inspection. There was a build up of dirt and dust on the sinks and around the toilet bowls. There were no cleaning schedules available to demonstrate when the toilets and sinks had last been cleaned. Action submitted by the Registered Provider
Provider's corrective action:
General Safety: 1. A member of staff removed the chair immediately after the afternoon session was completed. The centre management team will actively monitor that all damaged equipment is removed from care rooms immediately. Infection Control: 2. All staff were retrained in our Nappy changing procedure, with emphasis on the correct disposal of nappies. The centre management team are actively monitoring all sanitary areas throughout the day, to ensure high levels of cleanliness and infection control. 3. The maintenance team arrived shortly after the inspection took place and replaced the socket fuse. A deep clean of the fridge took place, and the centre management team are actively monitoring the daily temperature records and fridge cleaning records. 4. The maintenance team addressed the gaps in flooring. Going forward, staff will notify a member of the management team of any maintenance issues identified, and arrangements will be made for required work to be completed. 5. Preschool furniture is scheduled for replacement this quarter. The centre management team will continue to monitor that all care room equipment is in good condition and plan for its replacement, where needed. 6. Residue was removed immediately after the inspection had taken place. All staff are aware of the requirement to remove tape residue, after activities have taken place. 7. The sanitary area was cleaned that evening, and the cleaning schedule was removed from staff clip board and displayed on the sanitary area door