Inspection of 4 March 2026 — Inspection Report
Regulation 21 — Equipment and materials
- The Junior playroom and the Senior playroom were not supplied with adequate materials to support children’s play and learning. There were not enough toys and equipment available to the children to provide rich and varied environment for the children to play. For example: 1. The play kitchen areas were poorly stocked with accessories; one the kitchen unit door was broken and void of toys. 2. The dress up clothes were in poor condition and all in a bundle on the floor of the hanging unit making it difficult for the children to pick and choose what they wanted to play with. 3. The books in the library area were in poor condition, many were ripped and torn. 4. The dolls houses were void of any furniture or toy accessories. 5. The dolls and dolls accessories were in poor condition and they were poorly displayed. This did not make it attractive for the young children to want play with them. 6. Puzzles and games were stored out of the children’s reach, a young child in the Junior preschool room was observed asking a staff member for a jigsaw puzzle that was stored on a very high shelf. The staff member retrieved a small plastic bag that contained jigsaw pieces. There was no picture of the completed jigsaw or the number of jigsaw pieces the jigsaw should contain. When the inspector asked the staff member if this information was available to the child, they replied “that the childcare course that they attended suggested that children should use their imagination and memory when completing a jigsaw”. 7. There were 5 “cause and effect” toys in the baby room that were not working
Provider's corrective action:
- The registered provider stated the following in their reply: Corrective and Preventive Action 1 to 7 A large section of toys were purchased which included kitchen units , dress up costumes, books, dolls house with furniture and other accessories. Staff have chosen age-appropriate puzzles for the children, and they now are accessible to the children on low level shelving. The staff have checked all battery-operated toys; batteries were replaced when required and toys were replaced when they were no longer operational. Staff will monitor all play areas and toys will be reviewed and may be replaced as part of a monthly audit will now be part of a monthly audit
Regulation 23 — Safeguarding health, safety and welfare of child
- General Safety: 1. The opening in the 5 windows in the senior playroom, ranged from 16.5 cm to 22.9 cm. The openings in the 4 windows in the junior playroom ranged from 16.5 cm to 19 cm. The playrooms were located on the first floor of the premises. There wasn’t a safety restrictor installed on these windows which would prevent a child from falling from the window. The safety restrictors should limit the initial movement of an opening section to not more than 10 cm. 2. There was a trailing lead that was accessible from a cot in the toddler room which may pose a risk of strangulation to a child using this cot. The inspector asked for this trailing lead to be removed. Infection Control: 3. There were two mattresses in the toddler sleep room that were ripped on the corners with exposed foam, which prevented the mattresses from being effectively cleaned between uses, thus posing a risk of cross infection. 4. The soft seating in the upstairs Junior Preschool room was ripped with exposed foam which made it difficult to effectively clean the seats, posing a risk of cross infection. 5. The children’s hands in the baby room were not consistently cleaned before eating. This posed a risk of cross infection. 6. The drop downside rail on a cot in the toddler sleep room was broken. The rail would not stay in a fixed upright position. This posed a safety risk to a child. The person in charge advised that the cot was not going to be used until the side rail was repaired. Action submitted by the Registered Provider The registered provider stated the following in their reply:
Provider's corrective action:
- General Safety: 1. The opening of the window was restricted to less than 10 centimeters. The windows will be checked regularly by staff 2. Cable casing was installed to fix the cable to the wall; staff will conduct visual checks to ensure the wire is secured at all times. Infection Control: 3. The mattresses were replaced with easy clean covers, and these will be checked regularly by staff 4. the soft seating was repaired and is now included in the monthly audit checks for repairs 5. A step up was added to the sink to help the children gain access to the hand-washing sink, the staff will ensure children's hands are consistently washed. 6. The cot has been replaced, and staff will routinely check equipment to ensure they are in good condition. Click or tap here to enter text
Regulation 29 — Premises
- 1. The ventilation system in the internal sanitary area attached to the Toddler area, did not appear to be working. There was no sound from the system when it was turned on and did not create a suction, the poor ventilation system may result in poor quality air circulation and the prevent the extraction of contaminated/foul air from the premises. There were black spots on the ceiling, the inspectorate team were informed that it was a result of a broken sink in the sanitary area above this toilet which leaked down and stained the ceiling tiles. 2. The sleep room attached to the Baby room did not have any form of ventilation. The staff did not have access to the openable windows that were positioned high up over the cots. The window ledges were used to store boxes of toys and other items which prevented the windows from being opened. 3. The hand-washing sink in the upstairs children’s sanitary area was blocked off and not in use by the children, which resulted in 16 children using 1 hand washing basin. It was acknowledged that the service manager informed the inspection team that plumber was appointed to fix the issue and was awaiting parts to fix the taps
Provider's corrective action:
- The registered provider stated the following in their reply: Corrective and Preventive Action 1. The fan in the ventilation system was replaced to help with air flow. The ceiling tiles have also been replaced in the sanitary area. 2. The window ledges in the baby room were cleared of storage boxes, and the staff now have access to the two windows which allow ventilation to the sleep room. 3. The sink was repaired in the children’s sanitary area, and the children have access to running water to effectively wash hands
Found compliant: Regulation 9, 11, 16, 19.